Donor Care Associate

4 weeks ago

Agoura Hills, United States Joni and Friends Full time

Duties: Under the supervision of the Donor Care Supervisor, support the overall objectives of Joni and Friends' Development department. Perform duties and responsibilities including, but not limited to: + Donor Care & Cultivation + Address inquiries from donors regarding donations, order status, annual statements, and other development-related questions as the first point of contact + Aid in the management of the Donor Care email account and ensuring timely responses to all inquiries + Assist with processing transactions for donations or constituent orders + Coordinate with the Logistics department to resolve any order issues + Support the daily operations of the Donor Care team to enhance donor engagement and retention + Administrative Duties + Assist in managing the inventory of donor recognition materials such as acknowledgement letters and handwritten thank-you notes. + Help maintain the accuracy of donor information in the Salesforce system and addressing any discrepancies. + Collaborate with other Development team members to ensure that donor records are precise and up-to-date + Assisting in coordinating volunteers and associates who handle donor appreciation communications, including cards, emails, and calls + Other duties and projects as assigned by supervisor to support department and organizational needs Qualifications: + Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith + Desire to serve in a growing and dynamic Christian service ministry + Proven success in Customer Service + Experience with database management systems and general office duties + Excellent interpersonal and relationship building skills + Professional ability to communicate clearly and concisely, both in writing and verbally + Excellent discernment for social situations and conversations + Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook and the Internet + Understanding of Christian ministry and specifically Joni and Friends is desirable Compensation for this position is $22.00 - $23.00 per hour. This is a hybrid position in office at the Agoura Hills location Monday, Tuesday, and Thursday; remote Wednesday and Friday. Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below). MINISTRY LIFE: Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees "Lead like Jesus*" and perform their work with excellence. CHRISTIAN DISABILITY MINISTRY ENGAGEMENT: Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends' programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes: Active Participation - Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities Continuous Growth - Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry Culture of Belonging Approach - Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding Integration of Faith and Work - Ensure that Christian values are a driving force in all aspects of work Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold. BIBLICAL COMMISSION: "Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame...go out to the roads and country lanes and compel them to come in, so that my house will be full." Luke 14:21-23 (NIV) VISION: "A world where every person with a disability finds hope, dignity, and their place in the body of Christ." MISSION: "To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability." VALUES: + Honor God in everything we do + Build relationships based on trust and respect + Maintain integrity and excellence in programs and services + Practice responsible stewardship * Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a "Best Christian Workplace" according to surveys by the Best Christian Workplace Institute (BCWI). Powered by JazzHR

  • Donor Care Associate

    1 month ago

    Agoura Hills, United States Joni and Friends Full time

    Job DescriptionJob DescriptionDuties: Under the supervision of the Donor Care Supervisor, support the overall objectives of Joni and Friends’ Development department. Perform duties and responsibilities including, but not limited to:Donor Care & CultivationAddress inquiries from donors regarding donations, order status, annual statements, and other...

  • Donor Specialist, Sustainers

    1 month ago

    Agoura Hills, United States Joni and Friends Full time

    Job DescriptionJob DescriptionDuties:The Donor Specialist, Sustainers at Joni and Friends plays a crucial role in supporting a key segment of our donor base, particularly those contributing gifts under $1,000. This position is focused on managing the engagement and stewardship of this extensive tier of donors through personalized strategies for mass...

  • Charitable Contributions Associate

    2 weeks ago

    Agoura Hills, California, United States Joni and Friends Full time

    Position OverviewAs a vital member of the Development team at Joni and Friends, the Donor Engagement Specialist plays a crucial role in fostering relationships with our supporters. Under the guidance of the Donor Care Supervisor, this position encompasses a variety of responsibilities aimed at enhancing donor satisfaction and retention.Key...

  • Donor Center Technician

    4 weeks ago

    Farmington Hills, Michigan, United States Biomat USA, Inc. Full time

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

  • Donor Center Technician

    2 months ago

    Fairless Hills, Pennsylvania, United States GRIFOLS, S.A. Full time

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

  • Donor Center Phlebotomist

    4 weeks ago

    Arden Hills, Minnesota, United States American Red Cross Full time

    By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for GoodJob Description:We provide Paid-Training - no prior medical experience required Phlebotomy experience...

  • Donor Center Phlebotomist

    1 month ago

    Arden Hills, United States American Red Cross Full time

    By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Phlebotomy...

  • Donor Center Technician

    3 weeks ago

    MI-Farmington Hills, United States GRIFOLS, S.A. Full time

    table.MiTabla { max-width: 1020px;!important Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders...

  • Donor Center Technician

    2 months ago

    PA-Fairless Hills, United States GRIFOLS, S.A. Full time

    table.MiTabla { max-width: 1020px;!important Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders...

  • Administrative Coordinator

    2 months ago

    Agoura Hills, United States Joni and Friends Full time

    Job DescriptionJob DescriptionUnder the supervision of the Executive Assistant, Marketing & Development, support the overall objectives of Joni and Friends’ Development & Marketing departments. Perform duties and responsibilities including, but not limited to:DutiesWork with Events team to assist the Development Officers and Donor Care teams and marketing...

  • Administrative Coordinator

    5 hours ago

    Agoura Hills, California, United States Joni and Friends Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Coordinator. This role will provide administrative support to the Development and Marketing departments, ensuring the smooth operation of daily tasks and projects.Key ResponsibilitiesProvide administrative support to the Development and Marketing...

  • Development Associate

    2 months ago

    Short Hills, United States Christopher & Dana Reeve Foundation Full time

    Job DescriptionJob DescriptionDescription:The Christopher & Dana Reeve Foundation is dedicated to curing spinal cord injury (SCI) by advancing innovative research and improving quality of life for individuals and families impacted by paralysis. The Reeve Foundation is a pioneer in the field of spinal cord injury (SCI) research and has funded $140 million in...

  • Housekeeping Associate

    3 months ago

    Agoura Hills, United States Varenita of Westlake Full time

    Are you a Housekeeper looking for a new opportunity that will give you joy and fulfillment by being able to help others? Do you enjoy working with seniors? If so, we may have the perfect opportunity for you! We are currently accepting applications for Housekeepers to help keep our beautiful senior living community clean and tidy so that our residents can...

  • Associate Attorney

    2 days ago

    Agoura Hills, California, United States Jobot Full time

    About the JobWe are seeking a highly motivated and results-driven Associate Attorney to join our team at Jobot. As a Workers Compensation Defense Attorney, you will be responsible for providing exceptional legal services to our clients.Job SummaryThe ideal candidate will have a strong attention to detail, excellent written and verbal communication skills,...

  • NEXTGen Detroit Associate

    3 months ago

    Bloomfield Hills, United States Jewish Federation of Metropolitan Detroit Full time

    Job DescriptionJob DescriptionAbout NEXTGen Detroit:NEXTGen Detroit engages young Jewish adults through bold leadership, inspired giving and diverse experiences to build and sustain a vibrant Jewish community in Detroit and around the world.With the goal of engaging and retaining the next generation of Jewish Detroiters, Federation developed NEXTGen Detroit,...

  • NEXTGen Detroit Associate

    3 months ago

    Bloomfield Hills, United States Jewish Federation of Metropolitan Detroit Full time

    Job DescriptionJob DescriptionAbout NEXTGen Detroit:NEXTGen Detroit engages young Jewish adults through bold leadership, inspired giving and diverse experiences to build and sustain a vibrant Jewish community in Detroit and around the world.With the goal of engaging and retaining the next generation of Jewish Detroiters, Federation developed NEXTGen Detroit,...

  • Sales Associate/Material Handler

    5 days ago

    Granada Hills, California, United States The Salvation Army Full time

    About Our Retail TeamBecome part of a dedicated team at The Salvation Army, working together to serve and impact our local community. Our Retail Team is committed to providing a positive shopping and donor experience, enhancing customer service, problem-solving, and teamwork skills, while contributing to the success of our Program and its participants.Job...

  • Retail Associate

    4 months ago

    Chino Hills, United States Goodwillsocal Full time

    Location: Retail Associate (PT) in Chino Hills, CA at Goodwill Southern California **Experience:** Not Specified ****Essential Duties & Responsibilities**** * Ability to read, speak and write Basic English. * Ability to operate cash register, personal computer and other technology necessary to complete the activities assigned. * Ability to share...

  • Store Associate

    7 days ago

    Woodland Hills, California, United States Goodwill Southern California Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Goodwill Southern California. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer ServiceProvide...

  • Retail Sales Associate

    5 days ago

    Woodland Hills, California, United States Goodwill Southern California Full time

    Job SummaryGoodwill Southern California is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent customer...