Receptionist - Glenwood Campus

1 month ago

Akron, United States Oriana House Full time
Essential functions of this job include, but are not limited to:

  • Effectively and courteously answers all telephone calls received at the Glenwood Campus reception desk in a timely manner.Transfers GWJ campus calls to night mode at the conclusion of shift, if needed.
  • Operates a multi-line switchboard to accurately direct calls to appropriate party and takes concise messages as needed.Distributes messages in a timely and accurate manner to appropriate parties or sends callers to voicemail in an accurate manner.
  • Effectively and courteously greets and directs all visitors who arrive at the building (clients, applicants, employees, vendors, etc.).
  • Signs in/out all outside visitors and logs them in the visitor sign in book.Scans the visitor sign in logs and saves same to designated folder on the GW drive.
  • Types accurate and timely routine correspondence, reports and other documents from handwritten drafts or verbal instructions using "Word" and other software applications.
  • Accurately proofreads and edits documents for grammar, spelling, punctuation, and format.
  • Follows established Agency procedures for file management for all typed documents.
  • Assists with Family Matters; sends out Welcome Letters, tracks returned letters, and notifies applicable counselor/caseworker in an accurate and timely manner.
  • Enters data into CareLogic for SHARP intakes, as needed, in an accurate and timely manner.
  • Runs ORION Violation Reports three times weekly; Monday, Wednesday and Friday. Runs Release Reports every Wednesday.
  • Prints client certificates for clinicians.
  • Assists Program Assistants with scheduling client interviews and sending faxes in an accurate and timely manner.
  • Performs accurate data entry functions from various forms into ORION, Care Logic, and other databases.


Shift: Monday through Thursday 4pm-9pm and Friday 8am to 4pm

QUALIFICATIONS: High School diploma or equivalent required.Reception skills and clerical experience required.Experience with word processing required, "WORD" and ORION experience preferred.Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population.

Oriana House Recruiters may reach out to applicants via text messaging.

Oriana House, Inc., is an Equal Opportunity Employer and Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

*Mentor, Customer service, Part time, Warehouse, Warehouse worker, Construction, Entry level, Forklift operator, Customer service representative, Corrections, Community, Maintenance, Full time, Customer services representative, Driver, Part-time, Security, Supervisor, Server, Delivery driver, Security officer, Coach, Role Model, Charge Agent*

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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