Customer Support Assistant
1 month ago
eMaids of Phoenix is seeking a passionate and detail-oriented Customer Support Assistant to join our team. In this role, you will be the first point of contact for our customers, providing them with assistance and ensuring a positive experience with our cleaning services.Responsibilities:Respond to customer inquiries via phone, email, and chat promptly and professionally.Assist customers with scheduling, service details, and addressing concerns or issues.Maintain a comprehensive understanding of eMaids services to provide accurate information.Document customer interactions and feedback in our CRM system.Collaborate with cleaning teams and management to ensure customer satisfaction.Identify and escalate complex issues to the appropriate team members.Contribute to the development of FAQs and support materials for customers.Participate in training sessions to enhance product knowledge and customer service skills.Requirements:High school diploma or equivalent; further education in customer service or related fields is a plus.Previous experience in customer service or a similar role preferred.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Proficiency in using CRM software and other computer applications.Ability to work effectively in a fast-paced environment and manage multiple tasks.A positive attitude and a passion for helping others.Benefits:Competitive salary and performance-based bonuses.Comprehensive health, dental, and vision insurance.Paid time off and holidays.Opportunities for professional development and career advancement.A supportive and inclusive work environment.Employee discounts on eMaids services.Flexible work hours with potential for remote work.
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Customer Support Representative
6 months ago
Cambridge, United States Morph Management Full timeAt Morph Management we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Support Representative continues to be the point of contact...
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Roadside Assistance Customer Service
4 weeks ago
Cambridge, United States OneJob Virtual Solutions LLC Full timeJob descriptionProvide emergency roadside assistance to customers that have emergency roadside benefits as part of their automotive insurance policy or their new vehicle owners package.Whats Needed to Provide Support for this ClientInbound calls for roadside assistance and other service requests from clients customers and/or client account...
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Customer Service Representative
4 weeks ago
Cambridge, Massachusetts, United States LGC Group Full timeJob Description:LGC Standards, a division of LGC Group, is a leading global manufacturer and service provider of quality assurance and research tools. We are seeking a Customer Service Associate to support our analytical needs in over 120 countries worldwide.Key Responsibilities:Enter sales orders into QuickBooks via email and phone.Back-up person for...
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Desktop Support
7 days ago
Cambridge, United States TEKsystems Full time*Description* * Provide exceptional customer service at employees' desks, in the labs, and remotely over the phone using remote desktop tools. * Assist employees with installation, configuration, and troubleshooting of computer hardware - laptops, desktops, peripherals, printers. * Install and support desktop software for corporate laptops and lab computers....
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Senior Technical Support Specialist
4 weeks ago
Cambridge, Massachusetts, United States Cambridge Mobile Telematics Full timeCambridge Mobile Telematics (CMT) is a global leader in telematics services, dedicated to making the world's roads and drivers safer. Our innovative AI-driven platform, DriveWell Fusion, aggregates data from millions of IoT devices, providing a unified view of vehicle and driver behavior.Our mission is to empower auto insurers, automakers, commercial...
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Travel Dialysis RN
1 month ago
Cambridge, United States HealthCare Support Full timeHealthCare Support is actively seeking a Travel Dialysis RN - Chronic to fill an opening in Cambridge, MA for a 13-week assignment. Benefits of this Travel Dialysis RN - Chronic with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts Licensure and...
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Customer Service Associate
2 months ago
Cambridge, United States LGC Group Full timeCompany Description LGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to...
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Customer Service Representative
1 month ago
Cambridge, United States ACL Digital Full timeCustomer Service RepresentativeCambridge, MA – 02138 - 100% ONSITE3 Months Contract Note from Manager: Please verify that candidates are OK with working outside in this position regularly. ScheduleJanuary 13, 2025 – March 7, 2025Wednesday – Saturday, 11am-8pm (1 hour break 3pm-4pm)Please note that this is an outdoor seasonal winter position. Job...
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Customer Service Representative
1 month ago
Cambridge, United States ACL Digital Full timeCustomer Service Representative Cambridge, MA 02138 - 100% ONSITE 3 Months Contract Note from Manager: Please verify that candidates are OK with working outside in this position regularly. Schedule January 13, 2025 March 7, 2025 Wednesday Saturday, 11am-8pm (1 hour break 3pm-4pm) Please note that this is an outdoor seasonal winter position. Job Overview...
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Customer Service Representative
3 weeks ago
cambridge, United States ACL Digital Full timeCustomer Service RepresentativeCambridge, MA – 02138 - 100% ONSITE3 Months Contract Note from Manager: Please verify that candidates are OK with working outside in this position regularly. ScheduleJanuary 13, 2025 – March 7, 2025Wednesday – Saturday, 11am-8pm (1 hour break 3pm-4pm)Please note that this is an outdoor seasonal winter position. Job...
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Customer Service Representative
1 month ago
cambridge, United States ACL Digital Full timeCustomer Service RepresentativeCambridge, MA – 02138 - 100% ONSITE3 Months Contract Note from Manager: Please verify that candidates are OK with working outside in this position regularly. ScheduleJanuary 13, 2025 – March 7, 2025Wednesday – Saturday, 11am-8pm (1 hour break 3pm-4pm)Please note that this is an outdoor seasonal winter position. Job...
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Customer Service Representative
2 weeks ago
Cambridge, United States ACL Digital Full timeCustomer Service RepresentativeCambridge, MA – 02138 - 100% ONSITE3 Months Contract Note from Manager: Please verify that candidates are OK with working outside in this position regularly. ScheduleJanuary 13, 2025 – March 7, 2025Wednesday – Saturday, 11am-8pm (1 hour break 3pm-4pm)Please note that this is an outdoor seasonal winter position. Job...
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Lab Support Specialist
2 weeks ago
Cambridge, United States Boylston Staffing Full timeBoylston Staffing is looking for a Lab Support Specialist supporting the Assistant Director of Administration and Finance.Duties will include:Administrative, finance, and research for multiple faculty and team members. 3 month + Hybrid role. 1 day at home 4 days on-site in Cambridge. Possible extension. $30/hr.Compose and edit letter, reports and...
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Lab Support Specialist
2 weeks ago
Cambridge, United States Boylston Staffing Full timeBoylston Staffing is looking for a Lab Support Specialist supporting the Assistant Director of Administration and Finance.Duties will include:Administrative, finance, and research for multiple faculty and team members. 3 month + Hybrid role. 1 day at home 4 days on-site in Cambridge. Possible extension. $30/hr.Compose and edit letter, reports and...
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Customer Service Representative
2 months ago
Cambridge, United States Vanco Full timeWe are seeking a proactive and Online chat support specialist. This role is integral in supporting our call center operations, ensuring that HR processes run smoothly, and contributing to a positive and productive work environment.Key Responsibilities:Recruitment & Onboarding: Assist with the recruitment process, including posting job ads, screening resumes,...
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Outdoor Customer Service Representative
1 month ago
Cambridge, United States ACL Digital Full timeOutdoor Customer Service Representative Cambridge, MA 02138 100% ONSITE 03+ Months Contract with Extn Pay Rate: $35/hr on w2 Note from Manager: Please verify that candidates are OK with working outside in this position regularly. Schedule January 13, 2025 March 7, 2025 Wednesday Saturday, 11am-8pm (1 hour break 3pm-4pm) Please note that this is an outdoor...
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Administrative Assistant
2 weeks ago
Cambridge, United States Sentry Management Full timeSentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board's endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class,...
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Outdoor Customer Service Representative
1 month ago
Cambridge, United States ACL Digital Full timeOutdoor Customer Service RepresentativeCambridge, MA 02138 100% ONSITE03+ Months Contract with ExtnPay Rate: $35/hr on w2 Note from Manager: Please verify that candidates are OK with working outside in this position regularly. ScheduleJanuary 13, 2025 – March 7, 2025Wednesday – Saturday, 11am-8pm (1 hour break 3pm-4pm)Please note that this is an outdoor...
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Outdoor Customer Service Representative
2 weeks ago
Cambridge, United States ACL Digital Full timeOutdoor Customer Service RepresentativeCambridge, MA 02138 100% ONSITE03+ Months Contract with ExtnPay Rate: $35/hr on w2 Note from Manager: Please verify that candidates are OK with working outside in this position regularly. ScheduleJanuary 13, 2025 – March 7, 2025Wednesday – Saturday, 11am-8pm (1 hour break 3pm-4pm)Please note that this is an outdoor...
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Outdoor Customer Service Representative
1 month ago
cambridge, United States ACL Digital Full timeOutdoor Customer Service RepresentativeCambridge, MA 02138 100% ONSITE03+ Months Contract with ExtnPay Rate: $35/hr on w2 Note from Manager: Please verify that candidates are OK with working outside in this position regularly. ScheduleJanuary 13, 2025 – March 7, 2025Wednesday – Saturday, 11am-8pm (1 hour break 3pm-4pm)Please note that this is an outdoor...