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Customer Service Representative
2 months ago
Customer Service Representative - Apply Today, Start ASAP - Ocala, FL - Aucera
Aucera
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About This Job
Title
Customer Service Representative - Apply Today, Start ASAP
Category
Customer Service
Type
Part Time
Address
3300 Southwest 34th Avenue
Ocala, FL 34474
Apply Now
Customer Service Representative - Apply Today, Start ASAP
in Ocala, FL
Apply Now
Shift:
Part - Time or Full - Time
Pay:
After training, our top agents make an average of $10-$15 an hour
At Aucera your career growth is a priority.
As a Customer Service Rep, you will ensure a memorable customer experience by using needs-based strategies. While working At Aucera, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume
Communication and presentation
Listening, critical thinking, and problem solving
Adaptability and team building
Decision making
Goal setting and time management
Confidence and relevant work experience
The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether At Aucera or beyond.
Job Responsibilities
Specific duties for Customer Service Representatives:
Identifying and resolving customer issues using problem-solving skills
Upselling products and/or services to the customer
Continually maintaining a working knowledge of our clients' products, services and promotions
Putting the customer first and remaining polite and professional at all times
Documenting all customer information, communications and sales in a computer system
Benefits
Here’s just some of what we have to offer:
Competitive compensation - base salary + incentives the top agents make $10-$15/hr.
Flexible schedules that work around your life
WFH options after 30 days of employment
Flexible pay: direct deposit with daily and weekly options
Healthcare coverage and 401K
Paid on-the-job training
Job Requirements
Whether you’re reinventing yourself or looking to grow at a new organization, you’ll feel at home At Aucera. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service.
The attributes that make a great Customer Services Agent include:
Willingness to learn
Competitive spirit
Reliable
Enjoy helping others
Able to communicate with all types of people
Flexible
Background and/or drug test may be required
ABOUT AUCERA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.
At Aucera,
YOU
are the Difference
Apply now
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
JOB APPLICATION
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You are applying for the position of Customer Service Representative - Apply Today, Start ASAP in FL
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I certify that all the information furnished in this application (and accompanyingdocuments, if any) is true, complete and correct. I understand and agree that anyfalsification, misrepresentation, misleading statement or omission of fact on eitherthis application or during the pre-hire process will be sufficient reason for disqualificationfrom further consideration or for termination of employment.
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