Global Manager, Infrastructure

3 weeks ago

Noblesville, United States SMC Full time

Noblesville, IN, USA

Req #2891 Monday, April 15, 2024 PURPOSE The Global Manager, Infrastructure & Architecture will lead a global team charged with designing, implementing, and maintaining a foundational, standardized, global computing environment (ITIL, ITSM, DCIM, etc.), while delivering quality processes, controls, and system support to SMC globally. The Global IT – Global Manager, Infrastructure &Architecture position requires a strong business and technical knowledge, and a thorough understanding of variousserver, storage, and network platforms. ESSENTIAL DUTIES STRATEGIC PLANNING & BUDGETING Supervise the development and operation of internal controls to prevent misstatements, assess risks, and work to improve anydeficiencies. Participate in the development of the annual strategic plan and associated Infrastructure and Architecture capital and expensebudgets for Global IT Provide leadership and be accountable for defining and improving methods / frameworks for infrastructure management (ITIL) Accountable for documenting and diagraming network architecture topologies and configurations with narratives describing thefunctions of the design. Identify best practice standards, guidelines, procedures, and tools for analyzing, designing, and implementing scalablecomputing infrastructure globally. All other duties as assigned TEAM MANAGEMENT Actively engage with all IT teams and business leaders to understand the SMC business, plans for growth, and strategicpriorities, to understand how IT plays a role in those initiatives. Coach, mentor, and motivate numerous direct and indirect reports to meet specific objectives as derived by the businessmission, values, and principles. Build an effective team and influence team members to take positive action, accountability, and responsibility for their workperformance; provide constructive feedback as needed. Develop career paths and succession plans and recommend development opportunities to team members to enhance theirpersonal and professional growth. PHYSICAL DEMANDS / WORK ENVIRONMENT Off-hour meetings and work to accommodate global time zones. Carry mobile phone during work and off-hours. Collaborative team environment in a shared workspace General office, computer room, warehouse, and factory areas Infrequent off-hours work and local/international travel as required. Able to sit for extended periods of time. Minimum lifting requirements of 15 pounds MINIMUM REQUIREMENTS 10+ years combined experience in information technology, security operations and senior leadership. Bachelor’s degree in relevant field or equivalent industry certification Critical thinking and troubleshooting skills. Strong attention to detail Knowledge of the latest versions of the various infrastructure frameworks and best practices (i.e. ITIL, ITSM, DCIM) Experience in risk assessment, control design, and reporting Ability to travel abroad. Ability to effectively communicate with all associates.

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