Floor Technician

6 months ago

Raleigh, United States Velociti Full time

Overview:

At Velociti Floor Technicians are responsible for the overall floor maintenance of hard surfaces and carpet (stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, corridors, lobbies, entrances, stairwells, and other public places such as break rooms.

Responsibilities:

Success Criteria

  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Maintain clean work area
  • Follow all company procedures, policies, and rules
  • Take direction and respond to supervision
  • Communicate professionally with the lead, supervisor, co-workers, managers, and customers.
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Understand reporting systems and the environment
  • Instilling trust

Critical Areas of Collaboration and Influence

  • A solid commitment to the guest experience
  • Always remember safety first
  • Build respectful relationships with all teammates and guests
  • Willingness to take directions from the Facility Manager, Key Account Manager, or District Manager
  • Coordinate activities with other internal departments
  • Participate in team meetings


Qualifications:

Ideal Candidate Experience

  • High School diploma or equivalent education.
  • Minimum 1 years experience in floor care.
  • Knowledge of how to strip, wax, and burnish floors with minimal to no assistance.
  • Knowledge and experience operating various pieces of equipment such as high-speed buffers, extractors, wet vacs, pressure washers, and auto scrubbers.
  • Janitorial or laborer experience in a facility setting is preferred.
  • Must be a team player and committed to working in a quality environment.
  • Demonstrates exceptional customer service skills.

Key Accountabilities

  • Perform preventative maintenance checks on all equipment before use
  • Before beginning work, secure the work area and post safety notices for other space users.
  • Floors care, including routine mopping (dry and damp), buffing, and burnishing on hard surface floors and stairwells.
  • Vacuuming, shampooing, bonneting, and extracting carpets, stairwells, and upholstery
  • Wall cleaning
  • Dusting (high and low)
  • Routine restroom cleaning
  • Routine office and break room cleaning
  • Maintenance of floor care equipment

Physical Demands & Work Environment

  • To perform the necessary functions and tasks of the job, you are required to: Stand 33%, Walk >66%, Sit

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