Front Desk Agent
1 month ago
The Hilton Garden Inn Arlington/Courthouse Plaza is currently seeking a dynamic, motivated, and customer service focused individual for the position of Front Desk Agent to join our team at our StepStone Hospitality managed hotel. The ideal candidate will welcome guests to the property, check guests in and out of the hotel. Settle guest's accounts/bills and collect correct method of payments. Answer property questions and provide information regarding rooms and restaurants for the guests. Assist guests with concerns and comments regarding the property. Answer multi-line phone system for guests and provide assistance when necessary.
What else will you do?
- Register and assign rooms to guests.?
- Issue room key and escort instructions to Guest Service Agent or directly to guest.
- Sort, and track incoming mail and messages.
- Transmit and receive messages using all communication avenues.
- Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and
- travel directions.
- Keep record of room availability and rate.
- Compute bill, collect payment, and make change for guests.
- Make, confirm, and cancel reservations via all communication avenues.
- Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
- Make reservation, transportation, or entertainment reservations for guest.
- Deposit guest valuables in hotel safe deposit box.
- Ability to accurately use various office software.
- Have a full working knowledge and expertise of each shift including night audit.
- Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
- Must be able to work Holidays, weekends and varied shifts.
- Ability to accurately report information.
- Ability to assist with various office tasks as needed.
- Ability to scrupulously follow all StepStone and hotel policies and procedures.
- Attend required meetings.?
- Minimum lifting of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 20 pounds.
- Other duties may be assigned.
EOE/M/F/V/D - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.
-
Front Desk Agent
3 months ago
Arlington, United States Palette Hotels Full timeJob DescriptionJob DescriptionPosition: Front Desk Agent - Doubletree by Hilton Arlington TXEssential Duties and ResponsibilitiesAs a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to...
-
Front Desk Agent
1 day ago
Arlington, Virginia, United States IHG Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Crowne Plaza Suites in Arlington, Texas. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of customer satisfaction.Key...
-
Front Desk Agent
2 months ago
Arlington, United States Arbor Lodging Management Full timeArbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and...
-
Front Desk Agent
3 months ago
Arlington, United States Arbor Lodging Full timeJob DescriptionJob DescriptionDescription:Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We...
-
Front Desk Agent
1 month ago
Arlington, United States StepStone Hospitality Inc. Full timeJob DescriptionJob DescriptionDescription:The Hilton Garden Inn Arlington/Courthouse Plaza is currently seeking a dynamic, motivated, and customer service focused individual for the position of Front Desk Agent to join our team at our StepStone Hospitality managed hotel. The ideal candidate will welcome guests to the property, check guests in and out of the...
-
Front Desk Associate
6 days ago
Arlington, Virginia, United States free-classifieds-usa Full timeAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Free-Classifieds-USA. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and memorable experience for all visitors.Key...
-
Front Desk Representative
4 days ago
Arlington, Texas, United States Palette Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesGuest ServiceAct in...
-
Front Desk Agent
3 months ago
Arlington, United States Hampton Inn Arlington Crystal City Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Agent
2 months ago
Arlington, United States Residence Arlington Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Agent
2 months ago
Arlington, United States Hilton Arlington & Towers Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Agent
2 months ago
Arlington, United States Hilton Arlington (TX) Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Agent
3 months ago
Arlington, United States Angel Of The Winds Full time** Front Desk Agent** **Job Category****:** Hotel **Requisition Number****:** FRONT002452 Showing 1 location **Job Details** **Description** **Company Standards** At Angel of the Winds, the Worlds Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team...
-
Front Desk Agent
4 weeks ago
Arlington, United States Residence Inn Arlington Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Hotel Front Desk Supervisor
6 days ago
Arlington, Virginia, United States Remington Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Remington. As a key member of our hotel operations team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key ResponsibilitiesGuest Relations: Anticipate and respond to guest needs, maintaining a...
-
Front Desk Associate
6 days ago
Arlington, Virginia, United States Loews Hotel & Resorts Full timeJob SummaryWe are seeking a highly skilled and friendly Front Office Agent to join our team at Loews Hotel & Resorts. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Welcome and register guests in a professional and...
-
Hotel Front Desk Manager
6 days ago
Arlington, Virginia, United States Remington Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Remington. As a key member of our hotel operations team, you will be responsible for ensuring the smooth day-to-day operation of our front office, providing exceptional guest service, and leading a team of front desk agents and supervisors.Key...
-
Hotel Front Desk Agent
3 months ago
Arlington, United States Pathfinder Hospitality Full timeHotel Front Desk Agent Mic check 1-2. Calling all customer service rockstars! We want to talk to you if you love having fun and interacting with guests, have a positive and welcoming demeanor that makes guests feel comfortable and at home. If you are missing a few skills or qualifications, no problem! We value potential and invest in training those with the...
-
Front Desk Agent
2 months ago
Arlington, United States B. F. Saul Company Hospitality Group Full time**Front Desk Agent - Homewood Suites Arlington** Arlington, Virginia / Homewood Suites by Hilton Arlington Rosslyn Key Bridge Front Office / Full Time **Responsibilities:** + Guest Service: Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify...
-
Front Desk Associate
5 months ago
Arlington, United States Onelife Fitness Full timeFront Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates are expected to surpass all expectations under the management o Front Desk, Front Desk Associate, Associate, Instructor, Hotel, Skills
-
Front Desk Representative
4 days ago
Arlington, Virginia, United States B. F. Saul Company Hospitality Group Full timeJob Summary:The Front Desk Agent will be responsible for providing exceptional service to guests, processing check-ins and check-outs, and assisting with reservations and requests in a friendly and professional manner.Key Responsibilities:Guest Service: Anticipate and respond to guests in a friendly and positive manner, providing the highest level of service...