Events Seasonal Bartender
4 weeks ago
Job Location
South Congress Hotel - Austin, TX
Position Type
Seasonal
Salary Range
$2.13 - $2.13 Hourly
Job Category
Hospitality - Hotel
Description
SOUTH CONGRESS HOTEL is hiring for an EVENT Bartender SEASONAL
The living room for the neighborhood, South Congress Hotel is an 83-room boutique hotel designed to be a hub of activity for the community. A place for travelers and locals alike, the hotel has three restaurants, a coffee + bakeshop, rooftop pool, award-winning Lobby Bar, and two retail spaces, in addition to a range of community events + programming open to all. All locally owned, all right at the doorstep of Austin's favorite street.
JOB SUMMARY
Event staff will work alongside the Event Captain or Banquet Manager to execute scheduled events. This role is responsible for serving food and beverages to guests, adhering to the outlet's steps of service, setting up and breaking down events, and ensuring the space is visually appealing. Event staff will use banquet event order's (BEO's) as a guide for the guest experience. Service at New Waterloo is about combining great hospitality along with technical skills and warm personalities to create an upbeat, and welcoming environment.
ESSENTIAL FUNCTIONS + RESPONSIBILITIES
- Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
- Review BEO's and connect with the Banquet Manager/Captain for menu details and special instructions
- Ensure event space is set up and the correct equipment is in place as required
- Assist in event preparation by setting up tables, place settings, buffets, bar supplies, etc.
- Greet all guests in close proximity and make each feel important by providing a genuine welcome
- Prepare and serve beverages during the event; check guests identification to verify minimum age requirements for consumption of alcoholic beverages
- Maintain open communication with kitchen staff, informing them immediately of any requested changes
- Serve guests in a warm, courteous, professional, and efficient manner and always follow up on any requests
- Ensure quality and presentation of food before serving and see to each guest's special needs, including any allergies or dietary restrictions
- Promptly and quietly remove dirty dishes from tables as guests finish courses and take them to the dish
- room for cleaning
- Clean up after the event: re-set tables, return any equipment, sweep, mop, etc. as needed
- Ensure immediate response is given to guest comments and concerns; inform immediate supervisor andapply corrective measures when necessary
- Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc. to ensure all needs of the outlet are met
- Maintain a high level of cleanliness, sanitation, and safety in the work area
- Ensure that all equipment is maintained in good, safe working condition
- Maintain an increased awareness of safety issues throughout the property and keep abreast of safety and emergency procedures and OSHA requirements
- Be available to fill in as needed to ensure the efficient operation of the outlet as directed by the outlet manager
- Attend relevant meetings as directed
We are proud to offer competitive wages and the following benefits for full-time employees:
- 50% off discount at most New Waterloo restaurants
- 401K matching
- Volunteer pay
- Tuition reimbursement
- Referral bonuses
- Discounts at our shops, hotels + local partnerships
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provide the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. Our brands include South Congress Hotel, Revival Hotel, El Capitan Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Albert Hotel, Fidelity Hotel and Trick Hat Workway.
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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