Auditor I
4 weeks ago
Location: Austin, TX - Hybrid (Mon- remote, Tue - Thur - in office, Fri - remote)
Duration: 12+ Months contract on w2
Job Description:
- The Client Pay Support Team leads operational onboarding and ongoing support of Wallet partners and maintains the day-to-day performance of the Client Pay platform.
- Our team is responsible for the operational readiness, partner expansion and ongoing support of Client Wallet features such as Client Pay Classic, Access, Transit & Identity.
- We are offering a contractor role for a detail-oriented, enthusiastic, and motivated candidate to support issue triaging, auditing, and ongoing production support for our Client Pay acceptance partners.
- The candidate must be self-motivated and driven, cut through ambiguity, and approach problems flexibly.
Required Skills:
- Excellent organization skills, acute attention to detail, and ability to balance multiple tasks in a constantly evolving environment.
- Ability to drive resolutions of issues in a self-motivated and autonomous way, while ensuring the best partner and customer experience.
- Possesses natural curiosity and can effectively translate feedback into a clearly defined problem.
- Concise written and verbal communication skills with proven experience influencing executives to drive decisions.
- Familiarity with Sonar and management of requests in this tool (not required but a plus)
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