Patient Services Representative
1 week ago
Oklahoma Arthritis Center (OAC) is an Equal Employment Opportunity employer and considers all applicants without regard to race, religion, color, sex, national origin, age, disability, veteran status, or any other legally protected status. Job Summary: Greet and assist patients and visitors in a prompt, friendly, courteous, and professional manner. Obtain all preliminary information required for the patient's chart. Collect appropriate co-pays, deductibles, co-insurance, and past due balances from patients. Accurately and effectively schedule patient appointments. Answer incoming telephone calls in a prompt, courteous, and professional manner. Essential Functions: Greet and appropriately assist all patients and visitors in a prompt, friendly, courteous, and professional manner. Appropriately and courteously screen solicitors for relevance to practice needs. Collect and accurately enter required patient information in the Practice Management System to ensure the necessary information is available for clinic staff and to ensure accurate and timely filing of insurance claims and billing. Verify insurance information and demographics are correct, current, and updated in the Practice Management System at each patient visit. Obtain required signatures on legal consent and insurance forms to protect medical facility. Promptly answer phones in a friendly, courteous and professional manner. Route calls appropriately to staff and help with call processing of voicemails. Explain financial requirements to patients or responsible parties and collect appropriate co-pays, deductibles, co-insurance and past due balances. Explain practice policies, regulations, and services, such as office hours, payment expectations, etc. Answer (or direct to the appropriate staff) patient's questions or inquiries. Effectively schedule appointments for provider visits, infusions, lab work and imaging. Prepare and mail out New Patient packets in a timely manner. Track no show appointments and notify provider and/or referring physician of no show. Prepare, complete and mail no show letters to patients and/or referring physician. Balance cash drawer at end of day per practice protocol. Use customer service principles and techniques to deal with patients calmly and pleasantly. Ensure patient confidentiality and follow HIPAA guidelines. Promote a professional image by adhering to the established dress code as listed in Employee Handbook. Check and resolve assigned tasks in EMR program. Additional Functions: Other duties as assigned. Assist co-workers as needed. Recognize when others are in need of assistance, information or directions and offers to help when able, or find someone who can. Responsible for neatness of work area to include stocking and cleaning. Be productive when faced with any "down time" during work hours. Maintain emotional control and diplomacy at all times. Maintain open and positive lines of communication. Consistently report to work on time, begins work promptly and perform duties for entire scheduled shift. Maintain absenteeism within company policy. Notify Administration of absences and tardiness in a timely manner. Read new policies and documents as instructed. Adhere to company policies and procedures. Demonstrate sensible and efficient use of equipment and supplies by limiting waste, spoilage or damage. Performance Requirements: Knowledge: Knowledge of medical practice protocols related to scheduling appointments. Knowledge of computerized scheduling systems. Knowledge of customer service principals and techniques. Skills: Skill in communicating effectively with providers, co-workers and patients in regards to scheduling. Skill in organizational matters, including time-management, prioritization, multitasking, and problem solving. Skill in operating office equipment. Abilities: Ability to use multi-line phone system. Ability to speak clearly and loudly enough to be heard by callers and patients. Ability to multitask effectively, dealing with phone calls, in-office patients, staff and others pleasantly. Ability to deal courteously with patients, staff and others. Ability to communicate effectively and clearly. Qualifications: High school diploma or equivalent. 2 years customer service experience. Medical office experience is preferred. Computer experience, especially with Practice Management Systems and/or an Electronic Medical Records system, preferred. Bilingual (Spanish) a plus. Physical Requirements: Ability to work effectively in a fast paced environment. Physical ability to sit, perform data entry and view computer screen for long periods at a time. Occasional exposure to communicable diseases and biohazards. Daily standing, walking, bending, and maneuvering. Responsible for occasionally lifting objects up to 50 pounds or more. Travel Requirements: Travel may be required. Scheduled Working Hours: Normal work hours are 8:00 a.m. to 5:00 p.m. Monday through Thursday and 8:00 a.m. to 1:00 p.m. on Friday. Hours may vary depending upon the needs of the position, department, and clinic. Other Duties: Please note this job description is not designed to cover or to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change from time to time, with or without notice. Equipment Operated: Standard office equipment including: computers, printers, faxes, copiers, postage machine, etc.
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Patient Service Representative
1 week ago
Tulsa, United States Oklahoma State University Full timeThis position is Grant Funded.Job Summary:The Patient Service Representative is primarily responsible for ensuringhigh quality customer service and continuation of care. The PatientService Representative is utilized in performing typical front office functionsand referrals. The Patient Service Representative is under the overall on-sitesupervision of the...
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Patient Service Representative
3 weeks ago
Tulsa, United States Oklahoma State University Full timePosition DetailsReq ID:req17663Position Title:Patient Service RepresentativePosition Type:Staff Full-TimePosition Number:630452OSU Campus:Tulsa - Center for Health Sciences/OSU MedicineDepartment:Ob/GynLocation Address:717 S Houston Ave, #200Tulsa, Oklahoma, 74127United States Hiring Supervisor:Hiring Range: (Contingent upon available funding):15.00 - 16.88,...
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Patient Services Representative
2 weeks ago
Tulsa, United States eTeam Full timeJob Title: Sr Patient Services Representative Location: Tulsa, OK Pay Rate: $20 - $25/hour Duration: 13 weeks Shift: Days, 5x8 hours Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position....
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Patient Service Representative
2 weeks ago
Tulsa, United States US Radiology Specialists Full timeTouchstone Medical Imaging is seeking a customer service oriented professional for our medical front office positionat our Midtown location in Tulsa, OK. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. Shift: Monday-Friday, 12:30am-9pm (shift diff starts at 6pm) Robust benefit...
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Patient Service Representative
2 weeks ago
Tulsa, United States US Radiology Specialists Full timeTouchstone Medical Imaging is seeking a customer service oriented professional for our medical front office positionat our Midtown location in Tulsa, OK. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. Shift: Monday-Friday, 12:30am-9pm (shift diff starts at 6pm) Robust benefit...
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Patient Services Representative
3 weeks ago
Tulsa, United States eTeam Full timeJob Title: Sr Patient Services RepresentativeLocation: Tulsa, OK Pay Rate: $20 - $25/hourDuration: 13 weeksShift: Days, 5x8 hoursEssential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Interviews...
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Patient Services Representative
3 weeks ago
Tulsa, United States Oklahoma Arthritis Center Full timeJob DescriptionJob DescriptionSalary: Oklahoma Arthritis Center (OAC) is an Equal Employment Opportunity employer and considers all applicants without regard to race, religion, color, sex, national origin, age, disability, veteran status, or any other legally protected status. Job Summary:Greet and assist patients and visitors in a prompt, friendly,...
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Patient Services Rep
1 month ago
Tulsa, United States Ardent Health Services Full timeOverview Join our team as a day shift, full-time, Patient Services Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: * Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee...
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Patient Services Rep
1 week ago
Tulsa, United States Ardent Health Services Full timeOverview Join our team as a day shift, full-time, Patient Services Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: * Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee...
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Patient Service Representative
2 weeks ago
Tulsa, United States Oklahoma State University Full timePosition Details Req ID: req17718 Position Title: Patient Service Representative - Biomedical Imaging Center Position Type: Staff Full-Time Position Number: GS9608 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: Center for Wellness and Recovery Location Address: 1013 E 66th Pl Tulsa, Oklahoma, 74136 United States Hiring Supervisor:...
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Patient Service Representative
2 weeks ago
Tulsa, United States Oklahoma State University Full timePosition Details Req ID: req17718 Position Title: Patient Service Representative - Biomedical Imaging Center Position Type: Staff Full-Time Position Number: GS9608 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: Center for Wellness and Recovery Location Address: 1013 E 66th Pl Tulsa, Oklahoma, 74136 United States Hiring Supervisor:...
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Patient Service Rep
1 day ago
Tulsa, United States Trinity Employment Specialists Full timeJob DescriptionJob DescriptionPatient Service Rep | Tulsa, OKSaturday – Sunday 7AM – 7PMThe Patient Service Representative is primarily responsible for ensuring high quality customer service and continuation of care. The Patient Service Representative is utilized in performing typical front office functions and referrals. The Patient Service...
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Patient Support Representative
2 weeks ago
Tulsa, United States RCA Corporation Full timeOverview We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team. Responsibilities We help our patients by Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the...
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Patient Support Representative
4 weeks ago
Tulsa, United States Resource Corporation of America Full timeOverviewWe are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.ResponsibilitiesWe help our patients by: Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the...
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Patient Support Representative
2 weeks ago
Tulsa, United States Resource Corporation of America Full timeOverviewWe are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.ResponsibilitiesWe help our patients by: Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the...
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Patient Account Representative
3 weeks ago
Tulsa, United States Oklahoma State University Full timePosition Details Req ID: req17603 Position Title: Patient Account Representative Position Type: Staff Full-Time Position Number: 632198 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: CLINICAL FINANCIAL SERVICES Location Address: Tulsa, Oklahoma United States Hiring Supervisor: Hiring Range: (Contingent upon available funding): 16.50...
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Patient Access Representative
3 weeks ago
Tulsa, United States Medasource Full timePosition: Patient Access RepresentativeLocation: Onsite, in Tulsa, OKDuration: ContractOpenings: TBDStart Date: ASAPShift: Evening/Weekends Shift20-40 Hours WeeklyPosition Summary: Provides support in lead capacity for technical and administrative activities. Assists with training staff and serves as resource for staff related to complex situations. Receive...
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Patient Access Representative
3 weeks ago
Tulsa, United States Medasource Full timePosition: Patient Access RepresentativeLocation: Onsite, in Tulsa, OKDuration: ContractOpenings: TBDStart Date: ASAPShift: Evening/Weekends Shift20-40 Hours WeeklyPosition Summary: Provides support in lead capacity for technical and administrative activities. Assists with training staff and serves as resource for staff related to complex situations. Receive...
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Patient Access Representative
2 weeks ago
Tulsa, United States Medasource Full timePosition: Patient Access RepresentativeLocation: Onsite, in Tulsa, OKDuration: ContractOpenings: TBDStart Date: ASAPShift: Evening/Weekends Shift20-40 Hours WeeklyPosition Summary: Provides support in lead capacity for technical and administrative activities. Assists with training staff and serves as resource for staff related to complex situations. Receive...
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Patient Access Representative
2 weeks ago
Tulsa, United States Medasource Full timePosition: Patient Access RepresentativeLocation: Onsite, in Tulsa, OKDuration: ContractOpenings: TBDStart Date: ASAPShift: Evening/Weekends Shift20-40 Hours WeeklyPosition Summary: Provides support in lead capacity for technical and administrative activities. Assists with training staff and serves as resource for staff related to complex situations. Receive...
