Senior Delivery Manager

2 weeks ago

Richmond, United States CareerBuilder Full time

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be
The Senior Delivery Manager is responsible for delivery of product, initiative, and/or platform teams. The associate will have direct responsibility for ceremonies/rituals, stakeholder communication, resource allocation, budget, and metrics, if applicable. The Sr. Delivery Mgr is responsible for guiding product/initiative teams, removing obstacles, gaining consensus, and providing positive and developmental feedback. The associate proactively seeks to improve processes, procedures, tools, and methodology. This associate will play an active role in training and mentoring junior delivery managers. Product/Initiative outcomes, team engagement, and customer satisfaction will be a key metric for measuring success.

The Senior Delivery Manager is responsible for delivery of product, initiative, and/or platform teams. The associate will have direct responsibility for ceremonies/rituals, stakeholder communication, resource allocation, budget, and metrics, if applicable. The Sr. Delivery Manager is responsible for guiding product/initiative teams, removing obstacles, gaining consensus, and providing positive and developmental feedback. The associate proactively seeks to improve processes, procedures, tools, and methodology. This associate will play an active role in training and mentoring junior delivery managers. Product/Initiative outcomes, team engagement, and customer satisfaction will be a key metric for measuring success.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leads delivery of complex products/initiatives for teams that may also include business stakeholders, supporting IT teams, creative teams, vendors, and consultants through all phases of the software development life cycle

Responsible for facilitating Agile team ceremonies/rituals and effectively guiding resources to achieve goals

Responsible for adhering to the current project and/or product management methodology while influencing best practices, process improvements, and procedures

Coach and mentor team members in the execution of project and/or product management activities and agile techniques; accountable for success of products and/or initiatives

Serve as a primary problem solver for any issues, roadblocks, and risks; maintaining responsibility for their resolution. Servant leader for the team.

Effectively create and deliver presentations and reports to management team, communicating product and/or initiative status

Drive the decision making process amongst stakeholders, ensuring product/initiative needs and solution options are presented and understood

Train and mentor others in managing multiple large initiative and/or product teams simultaneously

QUALIFICATIONS:

Ability to communicate with and influence a variety of audiences including product managers, IT developers, business analysts, business partners, stakeholders, and senior management

Must have strong cross-functional teamwork skills

Ability to observe business situations, recognize roadblocks, and deliver solutions

Ability to influence and indirectly manage team members to meet initiative and/or product deliverables

Proven ability to adapt to changing priorities while consistently meeting deadlines with accuracy

Ability to lead, partner with and challenge peer groups

Excellent verbal and written communication skills

Strong analytical and problem solving skills; able to identify areas of improvement and make sound recommendations to solve problems

Excellent organizational and time management skills

Effective at handling multiple concurrent large projects

Ability to work independently with minimum supervision, and proceed on own good judgment

Understands and champions, coaches and mentors on Agile practices where appropriate

EDUCATION and/or EXPERIENCE:

Bachelor's Degree

5+ years experience in delivery management

Digital/IT Experience

Specialties: Agile, Lean, Scrum, Kanban

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
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