Sr. Customer Assistance Representative
3 months ago
OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company. The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch. Opening available at the following branch location: 491 Russ Ave. Waynesville, NC 28786This is a part time position (25 hours/week) that pays $15.00/hour We offer:Paid time offEmployee discountRetirement savings planExtended Health Benefits (Medical, Prescription Drug, Dental and Vision)Life InsuranceTraining and developmentMust be available to work the following full-time schedule:Sunday OFFMonday 8:00 am - 5:00 pmTuesday OFFWednesday 8:00 am - 5:00 pmThursday OFFFriday 8:00 am - 5:00 pmSaturday OFF ResponsibilitiesWe are hiring now for immediate openings. Responsibilities include:Takeincoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsManage outgoing calls forcallback management, A/Rs and miscellaneous calls as assignedProvide a high level of customer service by assisting customers and assessing their rental needs in person and over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsEffectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as neededUnderstand and communicate rental terms and conditions, vehicle features and other servicesMay sell optional protection products, upgrades, fuel options and other additional equipmentResponsible for notifying Management of any known vehicle problems and any required vehicle maintenanceClean vehicle interior and exterior by hand or by operating washing equipment when neededPerform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billingPerform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/VeteransQualificationsMust be at least 18 years oldHigh school diploma or GED equivalent requiredSomecollegepreferredMust have at least 1 year prior customer service retail or administrative support experienceMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 5 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Apart from religious observation, must be able to work the following schedule(s):Sunday OFFMonday 8:00 am - 5:00 pmTuesday OFFWednesday 8:00 am - 5:00 pmThursday OFFFriday 8:00 am - 5:00 pmSaturday OFF
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Sr. Customer Assistance Representative
3 months ago
Waynesville, United States Enterprise Mobility Inc Full timeOverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
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Customer Service Representative Sr
3 weeks ago
Waynesville, North Carolina, United States Enterprise Mobility Inc Full timeJob Title: Customer Service Representative SrEnterprise Mobility Inc is seeking a highly skilled and customer-focused Customer Service Representative Sr to join our team. As a key member of our rental operations team, you will be responsible for providing exceptional customer service, supporting internal and external customers, and ensuring a seamless rental...
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Customer Service Representative Sr
3 weeks ago
Waynesville, North Carolina, United States Enterprise Mobility Inc Full timeJob Title: Customer Service Representative SrEnterprise Mobility Inc is seeking a highly skilled and customer-focused Customer Service Representative Sr to join our team. As a key member of our rental operations team, you will be responsible for providing exceptional customer service, supporting internal and external customers, and ensuring a seamless rental...
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Sr. Customer Assistance Representative
3 months ago
Waynesville, United States Enterprise Holdings Full timeOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
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Sr. Customer Assistance Representative
3 months ago
Waynesville, United States Enterprise Holdings Full timeOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
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Customer Service Representative Sr
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Waynesville, North Carolina, United States Enterprise Holdings Full timeJob Summary:We are seeking a highly skilled Customer Service Representative Sr to join our team at Enterprise Holdings. As a key member of our branch support team, you will provide exceptional customer service to both internal and external customers, ensuring a seamless and satisfying experience.Key Responsibilities:Assist customers with their rental needs,...
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Customer Service Representative
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Waynesville, North Carolina, United States Enterprise Holdings Full timeCustomer Assistance Representative Sr Job DescriptionEnterprise Mobility is seeking a highly skilled Customer Assistance Representative Sr to provide exceptional customer service and support to our internal and external customers. As a key member of our team, you will be responsible for assisting customers with their rental needs, providing administrative...
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Customer Service Representative
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Waynesville, North Carolina, United States Enterprise Holdings Full timeJob Title: Sr. Customer Assistance RepresentativeEnterprise Holdings is seeking a highly skilled and customer-focused Sr. Customer Assistance Representative to join our team. As a key member of our branch support team, you will provide exceptional customer service, support internal and external customers, and contribute to the success of our Enterprise...
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