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Genesys Engage Developer

5 months ago

Tampa, United States Diverse Lynx Full time

•Design, implement, and maintain Genesys contact center solutions.•Configure and optimize contact center infrastructure to meet business requirements.•Integrate Genesys software with existing systems and applications.•Troubleshoot and resolve technical issues related to Genesys solutions.•Provide technical support and guidance to ensure optimal performance and reliability.•Collaborate with cross-functional teams to develop customized solutions. Responsibilities:•Overall 5+ years of experience and proven experience with Genesys contact center technology.•Strong understanding of telecommunications principles and contact center operations.•Proficiency in configuring and troubleshooting Genesys software components.•Excellent communication and teamwork skills.•Ability to work independently and prioritize tasks effectively.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.