Assistant Code Compliance Manager

NATURE OF WORK

This classification involves supervising fieldwork for investigation, interpretation, and execution of regulatory codes and ordinances for the City.

An employee in this position oversees the operation of the Code Enforcement Division; of the City Code of Ordinances, zoning code regulations, and property maintenance standards; supervises assigned staff and functions; responds to staff concerns and issues; assigns caseloads; reviews case escalations; responds to inquiries and complaints; and performs field inspections as needed.

The incumbent in the classification works independently with the purpose of the position to supervise, develop, train, and evaluate employees responsible for work involving the proactive and reactive enforcement of City codes and ordinances in relation to investigation activities and regulatory standards.

This position works closely with other divisions, departments and external agencies as well as residents/business owners including home owner associations; assists with development of policies and procedures; collects data and generates reports; assists in supervising Business Tax staff; and performs assigned projects.
ESSENTIAL JOB FUNCTIONS
Provides first line supervision and oversight of the Code Enforcement Division.
Directs and supervises assigned staff; refers complaints to code officers for verification and determination of the nature of the violation; and assigns complaints to cases; and reviews case files for accuracy, completeness, etc.
Prioritizes and oversees works and assists with scheduling of assigned code officers; prepares performance reviews by providing ongoing and formal feedback through monitoring of team productivity and meeting division measures and individual objectives.
Supervises field inspections for compliance with ordinances governing enforcement; reviews reports and documents generated by code officers for accuracy, nature of violation encountered, and decides proper action.
Interprets City Code and City policies and procedures related to assigned areas.
Confers with other City departments on matters relating to zoning regulations and building codes and procedures; testifies at the Special Magistrate hearings in violation cases; and confers with City legal staff in settlement of cases.
Coordinate attendance and participation of staff to provide education and outreach at various City events, home owners association meetings; etc.
Assists supervisors with the supervision, collection, and enforcement of local business tax receipts and with the implementation/administration of special programs and registrations.
Communicates with the public, property owners, business owners, other City departments, City management, and elected officials regarding inquiries, complaints, and code issues.
Functions as mid-level advisor to department staff.
Maintains performance measures and submits periodic reports reflecting cases processed, inspections performed, and other enforcement related activities.
Performs inspections and surveillance to secure compliance relative to code violations.
Works on various assigned projects.
Performs various administrative tasks (personnel, IT, procurement, financial, fleet, or recruitment).
Assist other code officers with difficult cases; serve as backup when code officers are on leave; present cases for other code officers on leave at Special Magistrate Hearings.
Communicates with respondents and general public to explain and interpret City codes, and advises respondents of expected time frame to correct the infraction; collaborates with internal and external customers to ensure all requirements for reconciliation of violations are provided.
Acts in the absence of supervisor.
Performs related work as required and assigned.
Ability to work weekdays and weekends.
EDUCATION

Graduation from an accredited college or university with a

Bachelors degree in job related or closely related field.
PROOF OF EDUCATION MUST BE SUBMITTED AS AN ATTACHMENT WITH APPLICATION. (Applications without attached proof of education will not be processed for consideration.)
EXPERIENCE
Minimum five (5) years progressively responsible experience in investigative and enforcement of code or work similar in nature
Two (2) years of supervisory experience.
Knowledge of local business tax receipts is preferred.
NECESSARY SPECIAL QUALIFICATIONS
Florida Association of Code Enforcement Level I Fundamentals of Code Enforcement

(Please upload proof with your application)
Florida Association of Code Enforcement Level II Administrative Aspects of Code Enforcement Certification required our must be obtained within 24 months of employment.
Florida Association of Code Enforcement Level III Legal Issues in Code is preferred.
Must possess a valid drivers license with an acceptable driving record.
Must obtain a valid Florida drivers license prior to hire.

PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public by telephone and personal contact.
Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, word processor, calculator, copier, and fax machine
Standing, walking, and moving considerable distance on a limited basis.
Some climbing, carrying, bending, kneeling, crawling, reaching, handling, sitting, pushing, and pulling
Ability to work indoors and outdoors in various weather conditions and varying temperatures, including inclement weather
Ability to perform minimal lifting, not to exceed 30 pounds of force, which may be required on a limited basis
Physical ability to use and operate City vehicle for extended period of time, including utilization as field office, and entering and exiting vehicles various times throughout the day.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge relating to the enforcement of City codes and applicable state laws.
Knowledge of zoning and property maintenance codes, regulations, rules, and procedures.
Knowledge of the issuance and enforcement of local business tax receipts.
Knowledge of the principles and procedures of modern office administration.
Knowledge of supervisory principles and practices.
Skill in applying sound principles of independent judgment and discretion during enforcement activities.
Skill in the operation of personal computers, related peripherals, and various software packages.
Ability to meet with the general public while providing excellent customer service.
Ability to explain and enforce regulations firmly, impartially, and with respect for individual rights.
Ability to delegate orders; establish rules; and set policies, objectives, and goals for division employees.
Ability to plan, assign, supervise, and review the work of staff engaged in code enforcement tasks in a manner conducive to acceptable performance and high morale.
Ability to express ideas clearly and concisely, both orally, and in writing.
Ability to prepare written records and reports.
Ability to recommend changes, revisions, or amendments to codes, ordinances, and standards pertaining to enforceable provisions of code and local business tax receipts.
Ability to exercise judgment in interpreting department and City policies, rules, and regulations.
Ability to establish and maintain effective working relationships with officials of other City departments, representatives of private organizations, staff, and the general public.
Ability to prepare accurate reports of violations and investigations.
Provides team guidance for the Division based on experience and judgement.
Monitors day to day operations of the Division and makes recommendations for improvements to daily operations and processes for code officers.
Prepares schedules for personnel and daily work assignments, including assigning code officers zones.
Prepares performance evaluations of employees within the division.
Meets with property owners and home owners associations, the general public or civic groups to discuss code issues.
Researches public records for property ownership, liens and other legal documents.
Responsible for insuring that all active and inactive files are properly maintained and disposed of in accordance with the State and City records management plan.
Ability to attend board meetings including evenings.
Ability to handle heavy workload and deal with emergency situations.
Ability to interpret site plans and maps.
Ability to work in a fast-paced environment and use tact and independent judgement to address escalated situations.
Ability to work independently.
Ability to interpret City Land Development Codes, Municipal Code, Zoning Ordinances, and Florida Statutes.
Ability to access, operate, and maintain various software applications.

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