Project Engineer
3 months ago
Our mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.
We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who can thrive in and contribute to this environment while putting the customer first.
The Project Engineer role, at our company, is a detail-oriented, highly visible, client-facing role focusing on onboarding new clients and is expected to deliver technical projects, respond to inbound customer queries as well as provide outbound customer advisories for technical onboarding in a rapidly growing fast-paced environment. The Project Engineer will be trained and developed by Sr. Project Engineers and a Project Engineering Manager.
Responsibilities
- Hands-on, technical project engineer with the ability to implement technical and security solutions as well as transition work plans for client startups and existing client infrastructures.
- Build out client infrastructures which would include cloud-based SaaS solutions, virtual servers, networking equipment, desktops, laptops, and other common office technology.
- Continuously improve process and efficiencies of implementation and integration of new and existing technologies by developing automation or utilizing known toolsets.
- Create and execute technical work plans to meet project deadlines.
- Ability to proactively work cross-functionally to build relationships and rapport amongst highly technical and non-technical co-workers and clients.
- Participate in research, design, and testing of new and existing technologies to add value to client business objectives.
- Work with Project Managers and provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
- Attend client-facing meetings.
- 2-4 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration).
- 1-2 years of end-user support/desktop support: Microsoft Windows, Microsoft Office, desktop and mobile device troubleshooting, deployment of home networks
- 1-2 years of implementation and support of cloud products: Microsoft 365, Box, Dropbox, SharePoint / OneDrive, Azure, Intune, Conditional Access.
- 1-2 years implementing and supporting enterprise networking equipment such as Palo Alto / Cisco Firewalls, Cisco Switches, Cisco / Meraki / Ubiquiti WAPs.
- Knowledge of Microsoft 365 licensing structures.
- 1 or more years implementing and supporting cybersecurity products such as Mimecast, Sophos, Symantec, Carbon Black, SecureWorks, or Proofpoint.
- Strong knowledge of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing Protocols, Switching, and Firewalls.
- Financial industry experience including familiarity with market vendor applications such as Bloomberg, Thompson Reuters, FactSet, CapIQ.
- Managed Services Provider and Public Cloud experience are big pluses.
- Bachelor's degree preferred but not required.
- Very organized with excellent communication skills.
- Goal-oriented individual with proven ability to solve problems creatively.
- Ability to multitask in a fast-paced environment.
- Excellent analytical skills.
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