Customer Service Specialist Canton, OH

2 months ago


Canton, United States Choosegreenergrass Full time

We are a local, organic lawn care company that provides a safe, effective and affordable alternative to traditional, chemical lawn and pest programs. We service homeowners and small businesses throughout the Greater Canton-Akron area.

This position will assist with inquiries from existing and prospective clients along with data entry and general office tasks. We maintain a laid-back environment with great company culture. While we are serious about providing a great experience for our clients, we also like to have a lot of fun. This is a great opportunity to grow within a smaller, locally owned company. Our custom-built office is conveniently located in downtown Canton.

Primary responsibilities will include:

+ Data entry for new client leads.

+ Answering inbound calls.

+ Creating electronic quotes for existing and prospective clients.

+ Measuring lawns with a satellite software system.

+ Assisting with accounts receivable.

+ General office assistance as needed.

+ Preparing outbound bulk mailing projects.

Key Skills:

* Tech-savvy, ability to learn cloud-based software quickly.

* High attention to detail and processes.

* Excellent time management and organizational skills.

* Ability to remain focused while performing repetitive tasks.

Qualifications:

* Familiar with Mac OS and basic computer operation.

* Strong written and verbal communication skills.

* Must be detail-oriented and focused.

* You must have a GREAT attitude.

Benefit include:

* Paid Personal Time.

* Paid Holidays.

* Health Insurance.

* Retirement Plan With Company Match.

* Employee Bonuses.

* Company events.

Job Type: Full-time M-F (Occasional 1/2 days on Saturdays March through May)



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