Guest Experience Ambassador

2 months ago

Boston, United States Legends Full time
LEGENDS

Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

FOR ATTRACTIONS

Global Attractions is a natural progression from Legends 360-degree platform for success. Our unrivaled guest experience and deeply researched sales and planning methodologies give us an edge. Legends currently operates 10+ attractions around the globe. We bring together some of the brightest experiential and attraction masterminds around the globe to ensure each brilliant idea is regionally relevant and destined to dazzle, delight and drive a steady stream of diverse visitors.

  • Custom narratives to guide the journey, delivered to deeply engage distinct visitor groups
  • Bold and dramatic design to push the envelope on the physical space and inspire awe and wonder
  • Re-imagined dining experiences to delight local foodies
  • Leading-edge technology and innovation to drive interactivity and create fully immersive experiences
Legends manages all operations across ticketing, special events, sponsorship, food and beverage and retail for Attractions partners.

VIEW BOSTON

View Boston, which encompasses the top three floors of the Prudential Tower, will feature immersive experiential exhibits and a bistro on the 50th floor, an indoor/outdoor cocktail lounge with a 360-degree outdoor viewing deck on the 51st floor, and a double high (24-foot) indoor viewing space on the 52nd floor. The destination, designed with the adventurer in mind, was created to be an attraction that welcomes locals, and domestic and international visitors, being the ideal stop as they begin their Boston experience. Whether they are interested in discovering famed institutions and coveted hidden gems through immersive interactive experiences or meeting friends for a sunset cocktail - their unforgettable Bostonian experience starts here.www.viewboston.com

THE ROLE

The Guest Services Ambassador will be a dynamic, interactive role within View Boston with a specific focus on the guest experience and how the guest relates to the View Boston experience. This position will play an integral role in providing local area, United States, and International guests with a unique, memorable experience.

ESSENTIAL FUNCTIONS
  • Greeting guests as they enter assigned areas.
  • Ensuring safety of our guests while on tour or in your assigned areas.
  • Provide a high level of customer service by engaging guests, answering questions, resolving issues, and providing service to ensure a great experience.
  • Ability to retain learned knowledge and offer help to our guests by providing operational (Observatory lay-out, experience locations) answers to all inquiries.
  • Ability to follow direction and to be a "team" player.
  • Highly motivated, enthusiastic, and willing to engage guests and work in a highly busy, interactive environment.
  • Ability to perform and present information in a concise, legible manner to our guests - must be able to speak loudly and clearly and have a commanding presence.
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
  • Performs other duties as necessary or required by management.
QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Minimum 2-4 years' host, operations, or related experience, preferably in an attraction, entertainment or hospitality environment preferred.
  • High level of demonstrated professionalism and customer service.
  • Ability to memorize historical and technical information.
  • Multi-lingual or sign language capabilities a plus.
  • Entrepreneurial spirit, energetic and outgoing personality with a creative, and a proactive approach to work.
  • Ability to work non-traditional hours (Nights, Weekends & Holidays as necessary).


Compensation:

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, talk, hear, use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand for extended periods, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

  • Guest Experience Ambassador

    3 months ago

    Boston, United States Legends Hospitality Full time

    The Guest Services Ambassador will be a dynamic, interactive role within View Boston with a specific focus on the guest experience and how the guest relates to the View Boston experience. This position will play an integral role in providing local ar Guest Experience, Ambassador, Experience, Guest, Operations, Security, Business Services

  • Guest Experience Ambassador

    2 months ago

    Boston, Massachusetts, United States TD Garden Full time

    The Opportunity Delaware North Boston Holdings is hiring part-time Guest Experience Ambassadors to join our team at TD Garden in Boston, Massachusetts. As a Guest Experience Ambassador, you will be responsible for providing positive, polished, and prompt customer service to TD Garden guests at Bruins and Celtics games, concerts, and other events. If you...

  • Ambassador - Guest Experience Specialist

    3 months ago

    Boston, United States wndr museum Full time

    About WNDR WNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Our message is simple: We are all artists. And as artists, our visitors are more than passive onlookers. Whatever they do in our museum, IS art. WNDR is a collective of thinkers, artists, poets, and designers, working at the intersection of art and...

  • Ambassador - Guest Experience Specialist

    3 months ago

    Boston, United States WNDR Museum Full time

    Job DescriptionJob DescriptionAbout WNDRWNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Our message is simple: We are all artists. And as artists, our visitors are more than passive onlookers. Whatever they do in our museum, IS art.WNDR is a collective of thinkers, artists, poets, and designers, working at the...

  • Ambassador - Guest Experience Specialist

    3 months ago

    Boston, United States wndr museum Full time

    About WNDRWNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Our message is simple: We are all artists. And as artists, our visitors are more than passive onlookers. Whatever they do in our museum, IS art. WNDR is a collective of thinkers, artists, poets, and designers, working at the intersection of art and technology....

  • Guest Experience Ambassador

    2 months ago

    Boston, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.LEGENDS Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions,...

  • Guest Experience Ambassador

    3 months ago

    Boston, Massachusetts, United States teamworkonline Full time

    LEGENDS Founded in 2008, Legends' operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute...

  • Guest Experience Ambassador

    3 months ago

    Boston, United States teamworkonline Full time

    LEGENDS Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand...

  • Guest Experience Ambassador, Td Garden

    4 weeks ago

    Boston, United States findojobs.us Full time

    The Opportunity Delaware North Boston Holdings is hiring part-time Guest Experience Ambassadors to join our team at TD Garden in Boston, Massachusetts. As a Guest Experience Ambassador, you will be responsible for providing positive, polished, and prompt customer service to TD Garden guests at Bruins and Celtics games, concerts, and other events. If you...

  • Guest Experience Ambassador, TD Garden

    1 month ago

    Boston, Massachusetts, United States Delaware North Full time

    The Opportunity Delaware North Boston Holdings is hiring part-time Guest Experience Ambassadors to join our team at TD Garden in Boston, Massachusetts. As a Guest Experience Ambassador, you will be responsible for providing positive, polished, and prompt customer service to TD Garden guests at Bruins and Celtics games, concerts, and other events. If you...

  • Guest Experience Ambassador, TD Garden

    1 month ago

    Boston, Massachusetts, United States Delaware North Full time

    The Opportunity Delaware North Boston Holdings is hiring part-time Guest Experience Ambassadors to join our team at TD Garden in Boston, Massachusetts. As a Guest Experience Ambassador, you will be responsible for providing positive, polished, and prompt customer service to TD Garden guests at Bruins and Celtics games, concerts, and other events. If you...

  • Guest Experience Ambassador, TD Garden

    1 month ago

    Boston, United States Delaware North Full time

    The Opportunity Delaware North Boston Holdings is hiring part-time Guest Experience Ambassadors to join our team at TD Garden in Boston, Massachusetts. As a Guest Experience Ambassador, you will be responsible for providing positive, polished, and prompt customer service to TD Garden guests at Bruins and Celtics games, concerts, and other events. If you...

  • Game Ambassador

    2 months ago

    Boston, United States Puttshack USA Inc Full time

    Job DescriptionJob DescriptionGame AmbassadorAbout Puttshack:Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really...

  • Event Ambassador

    2 months ago

    Boston, Massachusetts, United States TD Garden Full time

    The Opportunity Delaware North Boston Holdings is hiring an Event Ambassador to join our team at TD Garden in Boston, Massachusetts. As an Event Ambassador, you will be responsible for providing on-site marketing and communications support for all TD Garden events. If you are enthusiastic about event management, enjoy engaging with guests, and have a passion...

  • hospitality day ambassador Boston

    3 months ago

    Boston, United States citizenM hotels Full time

    why working with us is different  We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We believe in...

  • Observatory Ambassador Lead

    3 weeks ago

    Boston, Massachusetts, United States teamworkonline Full time

    Lead Guest Services Ambassador, View Boston (Boston, MA) LEGENDS Founded in 2008, Legends' operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled...

  • Observatory Ambassador Lead

    3 weeks ago

    Boston, United States teamworkonline Full time

    Lead Guest Services Ambassador, View Boston (Boston, MA) LEGENDS Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and...

  • Game Ambassadors

    1 month ago

    Boston, United States Puttshack Full time

    Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment.Now Hiring: Game Ambassadors (In Venue Support)We're looking for dedicated Hospitality Team...

  • Event Ambassador, Td Garden

    4 weeks ago

    Boston, United States findojobs.us Full time

    The Opportunity Delaware North Boston Holdings is hiring part-time Event Ambassadors to join our team at TD Garden in Boston, Massachusetts. As an Event Ambassador, you will be responsible for providing on-site marketing and communications support for all TD Garden events. If you are enthusiastic about event management, enjoy engaging with guests, and have...

  • Brand Ambassador

    1 month ago

    Boston, United States Tree House Brewing Company Full time

    This position is temporary with expected employment through December 31, 2025. Tree House is relentless in the pursuit of excellence; crafting and delivering the best products we can and providing the most gratifying guest experience possible. We are competitive, we start everything with a beginners mind and we look for strong, capable, forward-thinking...