Current jobs related to Customer Relations Associate - Silver Spring - DARCARS Automotive Group
-
Customer Relations Associate
3 months ago
Silver Spring, United States Darcars Full timeDARCARS Automotive Group is now hiringa Customer Relations Associate to join our team! We are seeking a dynamic and customer-focused individual to join our team as a Customer Relations Associate for DARCARS Automotive Group. As a Customer Relations Associate, you will be the primary point of contact for our valued customers, ensuring their satisfaction and...
-
Client Relations Associate
4 weeks ago
Silver Spring, United States Maverick Marketing Full timeJob DescriptionJob DescriptionAt Maverick Marketing, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall...
-
Customer Relations Coordinator
1 day ago
Silver Spring, Maryland, United States Euronet Worldwide, Inc. Full timePosition OverviewEuronet Worldwide, Inc. is in search of a committed and client-oriented Customer Relations Coordinator. In this pivotal role, you will be essential in delivering outstanding support to our clientele and ensuring their overall satisfaction.Your responsibilities will include addressing client inquiries and resolving challenges associated with...
-
Customer Support Associate
7 days ago
Silver Spring, Maryland, United States AMC Networks International Full timeCustomer Support AssociateJob OverviewSummary:The main focus of this position is to deliver assistance for our subscription video on demand services and related brands. This role primarily involves addressing customer inquiries to identify the underlying causes of recurring challenges and offering insights and recommendations to enhance the overall Customer...
-
Associate, Customer Service
2 months ago
Silver Spring, United States AMC Networks International Full time**Associate, Customer Service** ****Job Description**** **summary:** The primary responsibility of this role is to provide support for our SVODs and associated brands. The majority of this role is to provide service to customer inquiries to determine the root cause for recurring issues and providing analysis and suggestions to improve the Customer Service...
-
Customer Success Associate
4 weeks ago
Silver Spring, United States Future Full timeJob DescriptionJob DescriptionFuture is building the most rewarding way to pay in the sustainable economy, incentivizing consumers to make climate-friendly purchases and supporting the shift towards a low-carbon future. Future launched the award-winning FutureCard Visa® Debit Card, offering 5%+ cashback at 50,000 businesses across the U.S. Every day, we...
-
Customer Care Associate
1 day ago
Silver Spring, Maryland, United States Maverick Marketing Full timeJoin Our Team as a Full-Time Entry-Level Client Relations Specialist:Maverick Marketing is a progressive business management firm that prioritizes the well-being of our team members. We are committed to fostering an inclusive workplace, welcoming individuals from diverse backgrounds. This rich variety within our Client Relations Specialist team enhances our...
-
Client Relations Associate
1 week ago
Silver Springs, United States 3eight, inc Full timeJob DescriptionJob DescriptionAt our company, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service has overall improved...
-
Customer Service Associate
4 weeks ago
Silver Spring, United States Savers Value Village Full timeJob DescriptionJob DescriptionJob Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...
-
Customer Service Associate
4 weeks ago
Silver Spring, United States Savers Value Village Full timeJob DescriptionJob DescriptionJob Title: Customer Service AssociateWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...
-
Customer Service Associate
2 months ago
Silver Spring, United States Savers | Value Village Full timeDescription Position at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
-
Renewable Energy Customer Associate
1 month ago
Silver Spring, United States VP Executives Full timeJob DescriptionJob DescriptionOur mission is to assist others in reducing the cost of their utilities while simultaneously making the world a safer place for our future generations by helping them convert to clean renewable energy. We are helping our clients change the way the world produces power and are looking for individuals who are ready to jump in and...
-
Junior Client Relations Specialist
7 days ago
Silver Spring, Maryland, United States Aurora Ripple Enterprises Full timeAurora Ripple Enterprises, a prominent firm in business management, is on the lookout for enthusiastic individuals to join our team as Client Relations Specialists. This entry-level role is designed for those eager to grow into higher management positions within our organization.We pride ourselves on cultivating exceptional talent characterized by integrity...
-
Customer Support Associate
3 months ago
Silver Spring, United States Future Full timeJob DescriptionJob DescriptionFuture is building the most rewarding way to pay in the sustainable economy, incentivizing consumers to make climate-friendly purchases and supporting the shift towards a low-carbon future. Future launched the award-winning FutureCard Visa® Debit Card, offering 5%+ cashback at 50,000 businesses across the U.S. Every day, we...
-
Client Relations Associate
7 days ago
Spring, Texas, United States The Sherwin-Williams Company Full timeOverview:This role is vital to the effectiveness of our retail operations.Client Relations Associates collaborate closely with both wholesale and retail clients to identify their requirements, address inquiries regarding Sherwin-Williams offerings, and suggest suitable solutions.They are also responsible for swiftly addressing any client issues to ensure...
-
Client Relations Specialist
6 days ago
Silver Spring, Maryland, United States Five Star Senior Living Full timeWork With PurposeAt Five Star Senior Living, our team members are the essential connection to those we serve. Their vitality, energy, and compassionate nature enable us to fulfill our mission of enriching and inspiring the journey of life.Alongside enhancing the lives of our residents, our staff members benefit from meaningful opportunities for personal and...
-
Clean Energy Customer Support Associate
3 weeks ago
Silver Spring, United States VP Executives Full timeJob DescriptionJob DescriptionOur company is a partner of one of the top energy-providing firms in the region! We work with a client whose mission is to provide cost-effective solar energy solutions to the local consumer. Our client uses community solar farms to disperse accessible solar solutions to make the world work better and cleaner. Our goal as a...
-
Clean Energy Customer Support Associate
4 days ago
Silver Spring, United States VPE Development Full time $42,000 - $52,000Job DescriptionJob DescriptionOur company is a partner of one of the top energy-providing firms in the region! We work with a client whose mission is to provide cost-effective solar energy solutions to the local consumer. Our client uses community solar farms to disperse accessible solar solutions to make the world work better and cleaner. Our goal as a...
-
Customer Service Retail Associate
1 day ago
Silver Spring, Maryland, United States CVS Corporation Full timePosition Title: Retail Store AssociateJob ID: BRCategory: CashierJob OverviewAs a vital member of the CVS Health family, Retail Store Associates contribute significantly to our mission of enhancing health care for individuals, businesses, and communities. Your skills and dedication will help us provide essential support to each person's unique health care...
-
Loss Prevention Customer Service Associate II>
3 months ago
Silver Spring, United States Marshalls Full timeMarshalls - 8661 Colesville Road 20910 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count...
![DARCARS Automotive Group](https://media.trabajo.org/img/noimg.jpg)
Customer Relations Associate
2 months ago
DARCARS Automotive Group
is now hiring a
Customer Relations Associate
to join our team
We are seeking a dynamic and customer-focused individual to join our team as a Customer Relations Associate for DARCARS Automotive Group. As a Customer Relations Associate, you will be the primary point of contact for our valued customers, ensuring their satisfaction and fostering long-term relationships. You will play a crucial role in maintaining our reputation for exceptional customer service.
Responsibilities:
Customer Support: Provide friendly and professional assistance to customers via phone and email. Address inquiries, resolve complaints, and ensure prompt resolution of customer issues.
Relationship Management: Cultivate strong relationships with customers by understanding their needs, preferences, and concerns. Proactively engage with customers to gather feedback and maintain open lines of communication.
Problem Solving: Identify and address customer concerns or challenges effectively. Utilize critical thinking and problem-solving skills to find creative solutions for both parties and exceed customer expectations.
Follow-Up: Follow up with customers to ensure their needs have been met and satisfaction has been achieved. Maintain detailed records of customer interactions and resolutions for future reference.
Process Improvement: Identify opportunities for process improvement and customer service enhancement. Collaborate with cross-functional teams to implement changes and optimize customer relations processes.
Compliance: Adhere to company policies, procedures, and regulatory requirements at all times. Ensure compliance with industry standards and best practices in customer relations management.
Feedback Analysis: Analyze customer feedback and satisfaction metrics to identify trends, areas for improvement, and opportunities for innovation. Provide insights and recommendations to management for continuous improvement.
Team Collaboration: Work collaboratively with internal teams, including sales, service, and accounting departments, to deliver a seamless and exceptional customer experience across all touchpoints.
Qualifications:
High school diploma or GED.
Proven experience in customer service, sales, or related roles, preferably in the automotive industry.
Excellent communication, interpersonal, and problem-solving skills.
Strong attention to detail and ability to multitask in a fast-paced environment.
Willingness to learn our CRM software.
Demonstrated ability to build rapport and maintain positive relationships with customers with an eye towards exceeding customer expectations.
Fluency in Spanish desired but not required.
Join our team and be part of an exciting opportunity to make a meaningful impact on customer satisfaction and loyalty in the automotive industry
Benefits
Insurance: medical, vision, dental
Short-term and long-term disability plans
Life Insurance
401(k)
PTO and Paid Holidays
Employee discounts on vehicle purchases, parts and service repairs
Opportunities to join our community service initiatives
Internal career advancement opportunities
DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
#J-18808-Ljbffr