Quality Manager

1 month ago


Scranton, United States latitude Full time

We are a leading organization committed to delivering high-quality products and services to our customers. As a company focused on excellence, we are seeking a dedicated and experienced Quality Manager to join our team. As a Quality Manager, you will play a vital role in developing and maintaining our quality management system, ensuring adherence to industry standards and regulatory requirements. This is an exciting opportunity to lead quality initiatives, drive continuous improvement, and make a significant impact on our organization.Responsibilities:Develop, implement, and maintain a comprehensive quality management system to meet industry standards and customer expectationsEstablish and monitor quality objectives, metrics, and key performance indicators to measure and improve overall product and service qualityLead the development and implementation of quality policies, procedures, and work instructions across all departmentsConduct internal audits and inspections to ensure compliance with quality standards and regulatory requirementsCollaborate with cross-functional teams to identify areas for process improvement and implement effective corrective and preventive actionsDrive the resolution of customer complaints and implement appropriate measures to prevent recurrenceCoordinate with suppliers and vendors to establish and maintain quality assurance standards and processesProvide training and guidance to employees on quality-related topics, ensuring understanding and adherence to quality standardsMonitor and analyze quality performance data, prepare reports, and present findings to management for review and decision-makingStay updated with industry trends and developments in quality management practices, regulations, and certifications


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