Assistant Branch Manager
4 weeks ago
**Position Description** **Title: Assistant Branch Manager (ABM)** **Grade: 05** **Division: Retail Delivery** **Job Code: RET205** **Reports To: Branch Manager** **FLSA Status: Non-Exempt** **Objective of Position** : The Assistant Branch Manager is responsible for supporting the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are properly performed by the staff while conveying a feeling of trust, service, security, and satisfaction to both the customer and staff. This position is responsible for overseeing the teller function, ATM balancing, night depository processing, Thillens Processing, and customer service duties. Assists the Branch Manager in providing coaching and direction to branch staff in both sales and service activities. Supports the Branch Manager in their absence. Byline Bank staff members are expected to periodically travel to another branch location to help with staffing coverage. Demonstrated scheduling flexibility is required, along with an openness to new ideas and the ability to identify process improvements. Business dress as outlined in the Byline Bank dress code is mandatory. **Duties and responsibilities** **:** _Staff Development/Leadership_ + Assists with recruiting, mentoring, and empowering a high-performing team to achieve company goals. + Maintains connection with customers and develop new business in the region through relationship building and proposing region-specific initiatives. + Facilitates meetings to disseminate operational information including branch security and safety issues. + Prepares teller performance appraisals and disciplinary notices as required. + Partners with the Branch Manager - schedules tellers for adequate coverage. + Ensures excellent customer service skills are practiced by all the teller staff members. _Sales & Service_ + Meets or exceeds monthly sales production goals for products and services as assigned by manager. + Delivers personalized service that focuses on individual customer needs. Identifies and offers products and services that will improve our member’s financial lives. + Maintains positive interpersonal relationships with customers and employees. + Recognizes and facilitates cross-selling opportunities. _Operational Responsibilities_ + Ensures confidentiality of member transactions; follows regulatory compliance procedures including, but not limited to, BSA, Robbery and Security and Privacy; follows all bank policies and procedures; observes security and regulatory procedures. + Enforces dual control procedures at all times. + Responsible for daily branch operations to include overdraft management, vault management, branch schedules, the opening and closing of the office, and other such duties. + Ensures that all back-office work, monthly efficiency logs, and audits are completed accurately and in a timely fashion. + Keeps educated on all deposit, business and consumer loan products. + Maintains adequate supplies at the facility including the maintenance of tests alarms and other security devices. + Establishes clear and on-going communication with management. + All other duties as assigned. _Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time._ **Qualifications** : + High School Degree or GED required + Excellent customer service and oral communication skills + 2+ years of experience assessing and meeting the needs of customers and/or solving customer problems + 2+ years of leadership experience including coaching, training or mentoring + 2+ years of Prior managerial/supervisory experience + 2+ years of cash handling experience + Must be able to lift 30 pounds + Strong knowledge of Microsoft Office preferred **PHYSICAL DEMANDS/WORK ENVIRONMENT** **:** Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices. Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels. The salary range for this position is $XX,XXX to $XX,XXX. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Byline Bank offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Byline Bank, you’ll find a far-reaching choice of benefits and incentives.
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Assistant Branch Manager
1 month ago
Chicago, United States Byline Bank. Full timeJob DescriptionJob DescriptionPosition Description Title: Assistant Branch Manager (ABM)Grade: 05Division: Retail DeliveryJob Code: RET205Reports To: Branch ManagerFLSA Status: Non-Exempt Objective of Position: The Assistant Branch Manager is responsible for supporting the Branch Manager by overseeing the efficient operation of the branch to ensure all...
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Assistant Branch Manager
4 weeks ago
Chicago, United States Byline Bank Full timeObjective of Position : The Assistant Branch Manager is responsible for supporting the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are properly performed by the staff while conveying a feeling of trust, service, security, and satisfaction to both the customer and staff. This position is...
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Assistant Branch Manager
4 weeks ago
Chicago, United States Byline Bank. Full timeJob DescriptionJob Description Objective of Position: The Assistant Branch Manager is responsible for supporting the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are properly performed by the staff while conveying a feeling of trust, service, security, and satisfaction to both the customer and staff....
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Assistant Branch Manager
3 weeks ago
Chicago, United States Byline Bank. Full timeJob DescriptionJob DescriptionObjective of Position: The Assistant Branch Manager is responsible for supporting the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are properly performed by the staff while conveying a feeling of trust, service, security, and satisfaction to both the customer and staff....
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Assistant Branch Manager
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Chicago, United States Great Lakes Credit Union Full timeJob Type Full-time Description Great Lakes Credit Union is Hiring GREAT people for our GREAT team!Do you enjoy customer interaction and relationship building?WE WANT YOU ON OUR TEAM! The primary purpose of our Assistant Branch Manager is to assist Great Lakes Credit Union to live out our vision, "To be the members' trusted financial partner". As an Assistant...
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Chicago, United States Hertz Full timeJob Description The Branch Manager represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with...
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Chicago, United States Cross Country Healthcare Inc Full timeBranch Manager- Chicago, IL (Cook County) Chicago, IL, USA ● Cook County, IL, USA Req #4185 Cross Country is looking for top talent to join our team! Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of industry experience and insight helping clients tackle complex labor-related challenges....
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