Constituent Service Representative

4 weeks ago


Langley, United States Focus on the Family Full time

**CONSTITUENT SERVICES REPRESENTATIVE I**

Location: Head Office in Langley, BC

Employment status: Permanent Full-Time (40 hrs/week)

Position open until posting expires

Start date: As soon as possible - August 2021

Named one of the Best Christian Workplaces in Canada, Focus on the Family Canada is a dynamic and growing organization. We are seeking an individual with an outgoing personality and excellent communication skills who desires an opportunity within a fast-paced environment. A strong ability to relate to people and connect them to the ministry is required.

****About the Position****

This key role works with our donor relations team to express our thanks and connect with donors who have made a recent donation. This position requires the team member to make phone calls and interact with donors while being attentive to details, maintaining a positive attitude and providing excellent customer service. As needed, this team member will pray with people on the phone for the requests they have, as well as connecting them with ministry resources related to their situation.

Key responsibilities include:

* Outbound customer service calls

* Taking prayer requests and occasionally praying with callers on the phone

* Updating and maintaining accurate donor records in our database

* Documenting phone calls and their outcome in our database

* Assisting with the monthly donor program administration

* Working with online customers by responding to live chat messages

* Being knowledgeable of Focus products, services and events; making recommendations as needed

* Supporting inbound phone coverage for order and donation processing during busy periods

* Providing occasional coverage in our reception and resource centre

****About You****

As the ideal candidate, you have a high school diploma, or equivalent, and customer service experience. Strong organizational and task management skills, with a respect for timelines and deadlines and the ability to prioritize tasks are critical to success in this role. Must have a high attention to detail, strong oral communication skills and be fluent in English. You have a demonstrated aptitude for learning new software, the ability to type at a reasonable speed (about 40+ wpm) and are comfortable talking on the phone for extended periods of time. You are self-motivated with a willingness to be held accountable to weekly targets. A willingness to work a flexible schedule as needed is an asset, not including evenings or weekends.

Above all, this important role requires an individual who maintains a consistent witness for Jesus Christ and a courteous, Christlike attitude in dealing with people within and outside Focus on the Family Canada by adhering to our Standards of Moral Conduct and Statement of Faith. To apply, please submit your cover letter and resume by July 16, 2021, at or by email to hr@fotf.ca.



  • Langley, United States Homesalive Full time

    **Guest Service Representative | Full-Time** at Homes Alive Pets 19888 (Unit #200) Langley Bypass, Langley, BC This isnt your average pet store. Youll feel it when you walk through our door. Its more than beautifully-designed locations and friendly staff its a belief in a higher standard for pet care. Our stores are community hubs somewhere to come and share...


  • Langley, United States Homesalive Full time

    **Guest Service Representative | Full-Time** at Homes Alive Pets 19888 (Unit #200) Langley Bypass, Langley, BC This isnt your average pet store. Youll feel it when you walk through our door. Its more than beautifully-designed locations and friendly staff its a belief in a higher standard for pet care. Our stores are community hubs somewhere to come and share...


  • Langley, United States Homesalive Full time

    **Customer Service Representative | Part-Time** at Homes Alive Pets 19888 (Unit #200) Langley Bypass, Langley, BC **Homes Alive Pets** Homes Alive Pets is a forward-moving, dynamic, and fun place to work. Not only do you get to serve and enrich the lives of our customers and their pets, but we have a strong team environment. Homes Alive is a family owned...


  • Langley, United States Homesalive Full time

    **Customer Service Representative | Part-Time** at Homes Alive Pets 19888 (Unit #200) Langley Bypass, Langley, BC **Homes Alive Pets** Homes Alive Pets is a forward-moving, dynamic, and fun place to work. Not only do you get to serve and enrich the lives of our customers and their pets, but we have a strong team environment. Homes Alive is a family owned...


  • Langley AFB, United States US Air Combat Command Full time

    **Duties**: - Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. - Ensures that only authorized patrons use government sponsored quarters. - Calculates and posts charges to patrons' accounts and balances totals with control records. - Accepts payment, makes change, and presents departing guests...

  • Sales Coordinator

    4 weeks ago


    Langley, United States Wajax Full time

    ** Sales Coordinator** **Job Category****:** British Columbia **Requisition Number****:** SALES004927 Showing 1 location **Job Details** **Description** **The Opportunity** Plays an integral role in the retail sales process. Responsible for the efficient processing of high volume product sales orders from point of order reception to product delivery. Ensures...

  • Sales Coordinator

    2 weeks ago


    Langley, United States Wajax Full time

    ** Sales Coordinator** **Job Category****:** British Columbia **Requisition Number****:** SALES004927 Showing 1 location **Job Details** **Description** **The Opportunity** Plays an integral role in the retail sales process. Responsible for the efficient processing of high volume product sales orders from point of order reception to product delivery. Ensures...


  • Langley, United States Servtech Full time

    Please copy and pas the following link your bro vtech.bam - /30?source=aWQ9 c%3D Servtech is a 501( 3 Non-Profit Agency, with a fundamental mission of Assisting those with a severe disability obtain gainful employment. To help achieve this mission we have worked very diligently to become a SourceAmerica Affilated NPA. and currently operated under the...


  • Langley, United States Red River Science & Technology, LLC Full time

    **Job Title: Household Goods & Passenger Travel Administrative Support Specialist - JBLE** **Position Summary** This position works closely with the government representatives and supported customers, both internally and externally. Must have outstanding verbal and written communication and interpersonal skills; ability to interact effectively across all...


  • Langley AFB, United States BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...


  • Langley AFB, United States BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...

  • Personal Assistant

    3 weeks ago


    Langley, United States All Things HR, LLC Full time

    Job DescriptionJob DescriptionPersonal AssistantPart-Time, 10-15 hours a weekClinton, WA $20 – $25 an hourWe are currently seeking a part-time personal assistant to support a private family on Whidbey Island.  The Personal Assistant will provide general and personalized support in a variety of work assignments in an organized and timely manner to the...

  • Clinical Psychologist

    1 month ago


    Langley AFB, United States Veterans Health Administration Full time

    This position is located within the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), VA Mid-Atlantic Health Care Network (VISN 6), and Hampton Veterans Affairs Medical Center (HVAMC). This position is aligned under the Primary Care Mental Health Integration Program (PCMHI) and Behavioral Health Laboratory (BHL) Hub, which is...

  • Clinical Psychologist

    4 weeks ago


    Langley AFB, United States Veterans Health Administration Full time

    This position is located within the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), VA Mid-Atlantic Health Care Network (VISN 6), and Hampton Veterans Affairs Medical Center (HVAMC). This position is aligned under the Primary Care Mental Health Integration Program (PCMHI) and Behavioral Health Laboratory (BHL) Hub, which is...

  • Clinical Psychologist

    1 month ago


    Langley AFB, United States Veterans Health Administration Full time

    This position is located within the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), VA Mid-Atlantic Health Care Network (VISN 6), and Hampton Veterans Affairs Medical Center (HVAMC). This position is aligned under the Primary Care Mental Health Integration Program (PCMHI) and Behavioral Health Laboratory (BHL) Hub, which is...


  • Langley AFB, United States US Department of the Air Force - Agency Wide Full time

    **Duties**: DUTY 1: Plans, organizes, and directs the activities of the Technology Futures Branch ensuring the branch complies with legal and regulatory requirements and meets customer needs. DUTY 2: Represents organization with a variety of installation and functional area organizations. Represents MAJCOM and AF on Intelligence Community, Joint and DoD...

  • Security Specialist

    2 weeks ago


    Langley AFB, United States US Department of the Air Force - Agency Wide Full time

    **Duties**: - Serves as security program specialist executing and enforcing compliance with operational, functional, and mission assurance aspects of an integrated information security program. - Executes and enforces compliance with the organization personnel security program. - Serves as the organization's representative for Industrial Security issues. -...


  • Langley AFB, United States Air Combat Command Full time

    Legal advisor for the acquisition program. Provides program managers and contracting officers a single point of contact for answering legal questions arising from the acquisition of services and other programs. Applies knowledge of statutory and regulatory law provisions, as interpreted by courts and administrative boards, to develop legal advice that best...


  • Langley AFB, United States M1 Support Services Full time

    PRODUCTION SUPERVISOR Location Langley AFB, VA Job Posting No 111887 will need to scroll (using outside bar) to the bottom of the page position” button. Start Date 07/08/2024 Contract ACC T-38 Aircraft Maintenance Salary Range TBD Posting Date 06/18/2024 Union No FLSA Status Exempt Shift Work Possible FT/PT Full-time Relocation No Travel Possible **M1...

  • Medical Office Clerk

    2 months ago


    Langley AFB, United States Chickasaw Nation Industries Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business. _ **SUMMARY** The Medical Office Clerk provides clerical and administrative support in wards, clinics, or other departments of a medical treatment facility for the Air Force Medical Service Commodity...