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VIP Table Runner

2 months ago

San Diego, United States Bars @Hard Rock Full time

Job Summary:

The VIP Table Runner is responsible for providing superior guest service. The ideal candidate loves making small talk while escorting our VIP guests to their designated tables and ensuring their time with us is outstanding. Service should be consistent with 4 Diamond Standard rating. All duties and assignments are to be performed according to departmental and Hard Rock company standards.

Responsibilities:

QUALIFICATIONS:

  • High school diploma/GED preferred
  • Flexible schedule, particularly for weekend/evening shifts
  • 1+ years customer service experience, preferably in the hospitality industry
  • Ability to work 6+ hours on your feet at a time
  • Ability to lift 30 pounds when needed.
  • Advanced time management experience
  • Friendly, open disposition
  • Team player who looks for ways to help out other employees whenever needed
  • Must be available to work holidays
  • CA Responsible Beverage Server Certfication

JOB RESPONSIBILITIES:

  • Greet customers as soon as they walk through the door
  • Provide patrons with accurate wait-time estimates during busy periods
  • Maintain a neat, organized front-of-house environment
  • Seat guests and inform server of all needed information
  • Assist with opening/closing tasks and side work as needed
  • Learn beverage menu
  • Rotate seating between different sections to ensure even workloads for staff
  • Answer phones and schedule reservations with large parties
  • Take direction from, assist in any way operationally the Operational Managers, VIP Hosts and Podium Managers during all activations.


Property Details:

FLOAT AND 207 AT HARD ROCK HOTEL SAN DIEGO

Voted San Diegos Best Rooftop Bar, FLOAT is set atop Hard Rock Hotel surrounded by panoramic views of the electric Gaslamp Quarter. In the afternoon find a stylish poolside oasis, which evolves into a sophisticated lounge featuring fire pits and music each night. Private poolside cabanas can be reserved day and night. Hotel guests and locals can enjoy the weekly Liquid Sunshine pool party all summer long, as well as special events featuring some of the top DJs in the world. Whether the sun is up or down, there is something to fit every mood and satisfy every impulse at FLOAT.

Seven days a week, 207 offers hotel guests a hip yet unpretentious bar and lounge to enjoy a vast selection of wine, beer and hard-to-find, ultra-premium spirits. Midweek and during the sunny San Diego days, 207 bar its a great place for casual conversation over cocktails on the outdoor terrace or catching the game on one of our many flat screens. Weekend nights its one of San Diegos hottest and friendliest Downtown San Diego bars.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan


Compensation Min:
USD $15.91/Hr.

Compensation Mid:
USD $19.90/Hr.

Compensation Max:
USD $23.87/Hr.