Customer Relations Associate

3 weeks ago


Temecula, United States 3V Expansions Full time

Job Description Job Description At 3V Expansions, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Customer Relations Associate Team. Their determined efforts in providing our clients with excellent customer service has overall improved the quality of our customer relations. With our clients upcoming expansion, we are looking to extend our Customer Relations Associate Team. If you are team-spirited, share a passion in cultivating relationships, and have a desire to assist others, then the Customer Relations Associate role was made for youResponsibilities of a Customer Relations Associate:Establish and maintain long lasting business and customer relationshipsIdentify, troubleshoot, and provide clients resolutions to their issues and concernsMaintain open communication between our clients, their consumers, and our Customer Relations TeamUtilize product knowledge to upsell products and services as needed and assist our sales team in new client acquisitionsProvide clients with an individualized purchasing experience and utmost customer serviceCoordinate with sales team to ensure process orders are completed and installation dates are setDocument clients contact information, ensure their purchase order is correct, and submit all information accordingly to our Senior Customer Relations RepresentativesCollaborate with fellow Customer Relations Representatives, and other Customer Service and Sales team members that all sales targets are metThe Ideal Candidate as a Customer Relations Associate:High School Diploma or equivalent certification requiredBachelors Degree in Business Administration, Communications, Marketing, or other related fields preferred1-3 years of experience working in Customer Relations, Customer Service, Hospitality, Sales, or other related fields preferredPeople-oriented and passionate about building relationshipsCharismatic and personable demeanor that transpires to fellow Customer Relations Representatives and other Customer Service team membersResults driven and self-motivated to improve interpersonal skillsPractices active listening and is empathetic to clients concernsSolution-oriented and takes initiative in resolving unexpected challenges#LI-OnsitePowered by JazzHRMepzNkC8MS#J-18808-Ljbffr

by Jobble



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