On Site Customer Service

2 weeks ago


Tampa, United States RemX Full time
RemX is looking for Call Center Customer Service Reps for our healthcare client.

Location: Miramar, FL

Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish)

Start: November early December 2024

Hours: Multiple different shifts available between 10am-11pm (Will require at least ONE WEEKEND DAY)

Title: Customer Service Representative

Job Responsibilities:
  • Inbound calls only
  • Respond to and own consumer inquiries and issues
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests
  • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance
Requirements:
  • 1 year of customer service experience with the same company
  • High School diploma
  • Goal-driven and detail oriented


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