Insurance Customer Service Representative

3 months ago

Decorah, United States AssuredPartners Full time

Overview:

As experts in protecting what matters most to individuals, were looking to bring on our next Insurance Customer Service Representative to support and deliver exceptional solutions to our growing client base.

As one of the fastest growing insurance brokers in the U.S., we are excited to bring on those interested in developing their career in the insurance industry. Opportunity awaits you with us

Why This Role?

  • High visibility to Senior Leadership work alongside both Client Services and Agency Leadership who prioritize your learning and development.
  • Opportunity for upward movement on our client services team
  • Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business.
What You'll Do:
  • Assist with change requests, follow up with carriers as needed, review endorsements for accuracy, and enter client information into system applications and rate lines of coverage as needed.
  • Provide administrative support in the form of front desk coverage and other duties.
  • Enter accurate client information into agency management system and exports data as needed.
  • Partner to create, maintain, and issues evidence of property insurance, auto and boat identification cards.
  • Process final cancellations, renewals, endorsements, acknowledgements, non-pays, reinstatements, and cancellations.
  • Manage assorted administrative tasks related to account maintenance, as required. Maintain carrier updates and bulletins.
  • Actively engage in learning; study industry trends. Seeks out self-directed learning to increase industry knowledge.
  • Other duties as assigned.
What's in it For You?:

To help you make the best decision for your personal growth, its important to us to share a glimpse of what we offer our top asset, our people:??

  • Competitive base salary??
  • Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
  • Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options???
  • Company match 401(k) plan 50% up to 6%??
  • Support of your fitness wellness goals We offer up to 75% off at over 11,000 gyms and fitness centers???
  • Opportunity to prioritize your mental health with 24/7 access to licensed therapists??
  • Pet benefits & discounts???
  • Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners?


What You'll Need:
  • Desire to learn & grow with us
  • Strong organization and written/verbal communication skills
  • Efficient prioritization and time management skills
  • Demonstrated customer service focus
  • Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software


Grow, with us:

AssuredPartners is passionate about fueling our clients innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.

Were proud to be the fastest-growing independent insurance broker in America, but were even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.

AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger

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