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Call Center Representative

4 weeks ago

Fort Myers, Florida, United States PowerHouse Home Services Full time

You're the best and you want to join a team that appreciates you, where you can create your own opportunities.

Who We Are

We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Why Choose Powerhouse Home Services

  • Competitive pay
  • Medical Insurance - We offer Health, Vision, and Dental.
  • Work life balance - We off paid time off.
  • 401k Plan with a company match.
  • Company supplied, take it home at night, company vehicle.
  • PAID TRAINING
The Big Task

You will be the first line of contact for our customers. This is where the customer will form their first impression of the company. Good communication is essential

You will promote customer satisfaction by converting incoming customer calls into booked service appointments.

Key Sub Tasks
  • You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
  • Participate in training so that you grow and develop as a professional.
  • Maintain and update our customer database with complete and accurate information.
  • Maintain communication with dispatch and your manager.
  • Participate in training allowing you to grow and develop as a professional.
  • Enjoy growing your career with a team that cares about your success.
Desired Skills and Experience

If you can achieve the above and you find it fun and challenging - you have just the right amount.

If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Powerhouse Home Services by visiting PowerhouseSWFL.com.

You can also submit your resume to Level-Up@PowerhouseSWFL.com