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Customer Service Representative

2 months ago


Lehi, United States Shipardent Full time

Description Customer Service Representative - Lehi, UT location. A career at Ardent could be just what you're looking for As a Customer Service Representative, you’re a problem solver, managing, making quick decisions, and interacting with a dynamic team. Your position: Answer the phone in a timely and professional manner. Track and trace loads to aid the sales team. Provide support to carriers and customers. Transfer calls to the appropriate team. Be knowledgeable about the industry to be able to handle issues promptly. Know the transportation management system thoroughly. Job Types: Full-time Salary: $16.00 - $18.00 per hour Benefits: 401(k) Dental Insurance Health Insurance Paid time off Vision Insurance Weekly day range: Monday through Friday Work setting: In-person Requirements Call center experience. Communication skills. Ability to de-escalate situations. Problem-solving skills. #J-18808-Ljbffr