Customer Service Field Representative
3 weeks ago
Performs meter service work in support of the Customer Service Department, including investigation of customer meter complaints, replacement of inoperative meters, new service turn-on’s, and service disconnects. Responsible for documentation and timeliness of work performed and the accuracy of information submitted on meter serial numbers, meter register numbers, service addresses, locations, routes, sequence, and readings. Assists Customer Service in collection of delinquent accounts by disconnecting service, locking and pulling meter, reporting cases of meter tampering, and reinstating service upon payment. Position is subject to recall after hours. Reads all types and sizes of meters in the water system, using required meter reading technology. Receives work on mobile work order system, performs service work required, documents work performed, submits completed work in mobile work order system. Performs disconnects for non-payment each week; coordinates assignments with work group; identifies and reports cases of meter tampering; locks or pulls meters as required; reinstates service when required; assists customer with questions or complaints; responds to after-hours calls resulting from disconnects; provides support to City Marshal regarding prosecutors for tampering. May assist Customer Service Field Representative II in assigning new customers a sequence number and an existing route. May assist Customer Service Field Representative II in testing meters. Assists Customer Service Field Representative II in performing investigative work to determine the location of meters; paints and flags meters to assist in locating meters; assists Customer Service in meter issues related to database accuracy and completeness. May read meters at the major manufacturing plants and industries. Performs final bill disconnects; records all work completed and informs the billing department; assists office personnel with record accuracy. Replaces old or defective meters, reports final readings to billing; repairs any leaks in the meter box, locks vacant accounts. Advises other departments of major repairs or meter relocates needed. Responsible for the safe operation of assigned City vehicle; notifies supervisor of maintenance requirements; assures all necessary tools and equipment is accounted for on the vehicle each day. Follows City policies and Ordinances in the completion of duties. Performs other related duties as required. Employee is subject to recall to duty in cases of emergency. Education and Experience: High School diploma or G.E.D. Any combination or equivalent of experience or education stated above. Licenses and Certifications: Valid Class C Driver’s License and a satisfactory Motor Vehicle Record (MVR). Knowledge, Skills, and Abilities: Knowledge of the equipment, tools, methods, and materials used in meter reading and the methods and practices of application. Knowledge of departmental policies. Knowledge of geography and street locations. Knowledge of Geographic information systems (GIS). Knowledge of plumbing. Knowledge of vehicle care. Knowledge of computer operations. Skill in the use of hand tools. Ability to understand and follow oral and written instructions and to communicate clearly and effectively, both orally and in writing. Ability to read and record accurately and legibly. Ability to work under adverse weather conditions. Ability to represent the Dept. of Water Resources in the field. Ability to deal effectively with the general public and to remain calm in stressful situations. This position is highly visible. Good public relations creates a positive attitude of the customers towards the department as a whole. This position is classified as safety-sensitive. Incumbent will be subject to random drug/alcohol testing. This class specification should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. This position qualifies for a 5% certification incentive based upon attainment of a water distribution operator license. The incumbent can qualify for automatic promotion to Customer Service Field Representative II if the following conditions are met: After two years experience as Customer Service Field Representative I. Ability to meet Customer Service Field Representative II qualifications. Manager recommendation. #J-18808-Ljbffr
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Territory Sales Representative
7 days ago
Gainesville, Florida, United States TIS Field Sales Full timeJob SummaryAs a Sales Representative for TIS Field Sales, you will be responsible for promoting and selling our Interventional Systems products to current and potential customers. Your primary goal will be to meet sales targets and exceed customer expectations.Key ResponsibilitiesDevelop and implement effective sales strategies to promote our products and...
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Customer Service Representative
4 days ago
Gainesville, Florida, United States Door Pro America Full timeJob OverviewDoor Pro America, a leading provider of high-quality residential garage doors, is seeking a skilled and customer-focused Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for our valued customers, providing exceptional support and assistance with inquiries, orders, and product...
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Customer Service Representative
4 months ago
Gainesville, United States Pirate Staffing Corp Full timeOur team of CSR's are responsible for assisting customers, entering a variety of data daily, answering phones in a professional manner, processing accounts receivable, and assisting other team members. RESPONSIBILITIES Develop and maintain customer r Customer Service Representative, Customer Service, Representative, Retail, Staffing
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Customer Service Representative
1 week ago
Gainesville, Georgia, United States Domino's Pizza LLC Full timeAbout the RoleWe're looking for a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, ensuring their satisfaction with every interaction.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...
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Sales & Customer Service Representative
3 months ago
Gainesville, United States Pond King Inc. Full timeJob DescriptionJob DescriptionDo you have a passion for helping customers? Are you an exceptional multi-tasker who hates being bored? Do you love the outdoors - especially bass fishing? If so, we have the job for you. Pond King is seeking a Sales & Customer Service Representative to join our growing team. You will be responsible for helping our customers by...
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Customer Service Representative
2 days ago
Gainesville, Florida, United States Blue Star Partners LLC Full timeJob SummaryBlue Star Partners LLC is seeking a highly skilled and empathetic Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to customers by taking inbound or placing outbound calls to deliver accurate information.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
4 days ago
Gainesville, Florida, United States Vector Security Full time**Job Summary**Vector Security is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.**Key Responsibilities:**• Respond to customer inquiries and resolve issues in...
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Customer Service Representative
2 months ago
Gainesville, United States Vector Security Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO004979 Showing 1 location **Job Details** **Description** Vector Security Networks is hiring for a Customer Service Representative located in Gainesville, VA. The Customer Service Representative is an important connection to our customers before,...
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Customer Service Representative
1 month ago
Gainesville, United States Vitruvian Consulting Llc Full timeCustomer Service Representative Our client has been in business for more than 50 years providing state-of-the-art processing equipment for their partners in the food industry. They specialize in providing total line solutions-from consultation through system design, manufacturing, and integration. Their cutting-edge technology focuses on turnkey systems for...
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Customer Service Representative
1 week ago
Gainesville, United States Doorpro America Full timeDoor Pro America, a leader in providing high-quality residential garage doors, is seeking a friendly and customer-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued customers, assisting them with inquiries, orders, and providing exceptional customer service. As a Customer Service...
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Customer Service Representative
1 week ago
Gainesville, United States Doorpro America Full timeDoor Pro America, a leader in providing high-quality residential garage doors, is seeking a friendly and customer-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued customers, assisting them with inquiries, orders, and providing exceptional customer service. As a Customer Service...
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Customer Service Representative
3 months ago
Gainesville, United States Door Pro America Full timeJob DescriptionJob DescriptionDoor Pro America, a leader in providing high-quality residential garage doors, is seeking a friendly and customer-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued customers, assisting them with inquiries, orders, and providing exceptional customer...
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Customer Service Representative
3 weeks ago
Gainesville, United States U-Haul Full timeLocation: 4821 NW 6th St, Gainesville, Florida 32609 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Gainesville, Florida, United States Florida One Insurance Full timeJob DescriptionRole Summary: We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Florida One Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our diverse clientele, ensuring their insurance needs are met with accuracy and...
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Customer Service Representative
1 week ago
Gainesville, Florida, United States Domino's Pizza LLC Full timeExciting Opportunities at Domino's Pizza LLCAbout Us: Domino's Pizza LLC is a leading pizza delivery company that values teamwork and customer satisfaction.Key Responsibilities: As a Customer Service Representative, you will be responsible for providing exceptional customer service, preparing and delivering pizzas, and working collaboratively with the...
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Customer Service Representative
2 months ago
Gainesville, United States U-Haul Full timeLocation: 802 N Main St, Gainesville, Florida 32601 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
3 weeks ago
Gainesville, United States Motion Inc Full timeSUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...
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Customer Service Representative
1 week ago
Gainesville, United States 3eight, inc Full time $40,000 - $50,000Job DescriptionJob DescriptionWe are urgently hiring a Entry Level Customer Service Representative to start with one of the most ICONIC Central Florida business firms! We are a business development and account management firm located in the BEST city Ocala. Over the past decade, we have partnered up with brands that have become household names. As a result,...
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Customer Service Representative
4 weeks ago
Gainesville, United States 3eight, inc Full timeJob DescriptionJob DescriptionWe are urgently hiring a Entry Level Customer Service Representative to start with one of the most ICONIC Central Florida business firms! We are a business development and account management firm located in the BEST city Ocala. Over the past decade, we have partnered up with brands that have become household names. As a result,...
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Customer Service Representative
3 weeks ago
Gainesville, United States GFL Environmental Full timeThe Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representatives with appointment setting, customer tracking, and...
