Business Support Specialist

3 weeks ago

Johnson City, United States Bank of Tennesse Full time
POSITION SUMMARY

As the Business Support Specialist, you will provide product, service and technical assistance to business customers, the Commercial and Retail Banking teams, and the Treasury Services department in the daily operations of Treasury Services, Account Analysis, and Cash Management. The Business Support Specialist also serves as a key business resource, handling customer and internal inquiries regarding customer account information, technical solutions, and general questions. As a representative of the Bank, you are required to present a positive and professional image at all times.

JOB REQUIREMENTS

  • High school diploma or equivalent required
  • Computer literacy in software installations, computer technology, and terminology required
  • Two years of customer service experience required
  • Previous banking experience preferred
  • Experience in Treasury Services or Cash Management preferred
COMPETENCIES
  • Consistently display professional communication skills
  • Consistently display a professional presentation to external and internal customers
  • Consistently display a professional, team-oriented representation of the Depository Services team
  • Ability to read, analyze, and interpret various documents
  • Ability to multi-task and change directions quickly when needed
  • Ability to consistently deliver a high level of customer service
  • Ability to handle confidential information
  • Consistently display a positive attitude and represent the bank in a positive manner
  • Maintain proficient computer knowledge of all internal systems and computer systems used to fulfill the position
  • Aid in software installations; maintain knowledge of computer technology and terminology; provide computer solutions to those with various levels of expertise such as troubleshooting browser issues, types of drivers and how they correspond, and download error messages
  • Maintain working knowledge of equipment and programs for Treasury Management
  • Ability to recognize and identify sales opportunities referring the customer to the Treasury Management Sales Officer, Relationship Manager, or other internal partner.
  • Consistently be an active team player
DUTIES AND RESPONSIBILITIES
  • Serve as a key resource for the Treasury team while providing level II support for customers and all internal bank partners
  • Create, coordinate, and deliver documentation to customers for product set up
  • Assist business customers in finalizing product set up
  • Assist Treasury team by identifying opportunities for streamlined approaches in product and operational delivery
  • Thorough understanding of all Treasury products and services
  • In depth understanding of all internal systems, to include but not limited to, the core banking system, online banking, DocuSign, and cold storage
  • Act as spokesperson for new promotions and product introductions
  • Identify sales and retention opportunities based on the customer's needs
  • Actively sell and cross-sell bank products
  • Maintain current knowledge of bank products, services, and fees
  • Take ownership of each interaction and strive for one-call resolution
  • Assist in training on new products, services or enhancements as required
  • Maintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements
  • Actively support the ongoing development of a culturally diverse workforce
  • Complete other duties as assigned as determined by management to be reasonable and beneficial


PHYSICAL REQUIREMENTS

This position largely operates in a professional office environment. While performing the duties of this job, the employee is regularly required to communicate effectively with Bank customers, vendors, management, and employees. Regular use of the telephone and email for communication is essential. Remaining in a stationary position for extended periods of time is common. Must be able to accurately gather and process verbal and written information and properly prepare or inspect documents. Good manual dexterity is needed for the frequent use of common office equipment such as computer terminals, calculators, copiers and telephones. Occasional travel may be required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Business Support Specialist II

    6 days ago

    Johnson City, United States Bank of Tennesse Full time

    POSITION SUMMARY As the Business Support Specialist II, you will provide product, service, and technical assistance to business customers, the Commercial and Retail Banking teams, and the Treasury Services department in the daily operations of Treasury Services, Account Analysis, and Cash Management. The Business Support Specialist II will be a highly...

  • IT Support Specialist

    1 month ago

    Johnson City, New York, United States Lalor Dental Full time

    Job Type: Full-timeDescription:Lalor Family Dental is a growing, multi-office dental practice with over 60 years of experience in the dental field. We are seeking a motivated and detail-oriented IT Support Specialist to join our dental office team. In this role, you will be responsible for providing technical support and troubleshooting assistance to our...

  • Manager of Business Specialists

    2 weeks ago

    KANSAS CITY, United States US0057 Sysco Kansas City, Inc. Full time

    POSITION SUMMARYThis is a professional sales and leadership position responsible for coaching specialists with the expectation of achieving assigned business goals.  Managers will prioritize time, targets, and team selling efforts based on market insights and data analytics. Supporting the Director of Business Specialists, this position will drive the...

  • Manager of Business Specialists

    2 weeks ago

    KANSAS CITY, United States US0057 Sysco Kansas City, Inc. Full time

    POSITION SUMMARYThis is a professional sales and leadership position responsible for coaching specialists with the expectation of achieving assigned business goals.  Managers will prioritize time, targets, and team selling efforts based on market insights and data analytics. Supporting the Director of Business Specialists, this position will drive the...

  • Manager of Business Specialists

    2 weeks ago

    Kansas City, United States US0057 Sysco Kansas City, Inc. Full time

    POSITION SUMMARYDo not pass up this chance, apply quickly if your experience and skills match what is in the following description.This is a professional sales and leadership position responsible for coaching specialists with the expectation of achieving assigned business goals.  Managers will prioritize time, targets, and team selling efforts based on...

  • Manager of Business Specialists

    2 weeks ago

    KANSAS CITY, United States US0057 Sysco Kansas City, Inc. Full time

    POSITION SUMMARYThis is a professional sales and leadership position responsible for coaching specialists with the expectation of achieving assigned business goals.  Managers will prioritize time, targets, and team selling efforts based on market insights and data analytics. Supporting the Director of Business Specialists, this position will drive the...

  • Manager of Business Specialists

    2 weeks ago

    KANSAS CITY, United States US0057 Sysco Kansas City, Inc. Full time

    POSITION SUMMARY This is a professional sales and leadership position responsible for coaching specialists with the expectation of achieving assigned business goals.  Managers will prioritize time, targets, and team selling efforts based on market insights and data analytics. Supporting the Director of Business Specialists, this position will drive the...

  • Manager of Business Specialists

    2 weeks ago

    Kansas City, United States US0057 Sysco Kansas City, Inc. Full time

    POSITION SUMMARYThis is a professional sales and leadership position responsible for coaching specialists with the expectation of achieving assigned business goals.  Managers will prioritize time, targets, and team selling efforts based on market insights and data analytics. Supporting the Director of Business Specialists, this position will drive the...

  • Nurse Traveler ICU Specialist

    3 weeks ago

    Johnson City, New York, United States HealthCare Support Full time

    Nursing Opportunity with Healthcare SupportHealthcare Support is seeking a skilled ICU nurse to provide high-quality care to patients in a dynamic and challenging environment. With our support, you'll have the freedom to travel and grow as a professional.Key Responsibilities:• Provide direct patient care in the ICU setting• Collaborate with healthcare...

  • Broadband Provisioning and Support Specialist

    2 weeks ago

    Johnson City, United States BrightRidge Full time

    Job Summary: This full-time role focuses on provisioning and supporting the broadband internet services delivered via our Fiber-to-the-user (FTTU) network and supporting Field Services personnel during activations and trouble on-sites. The ideal candidate will be detail-oriented to ensure efficient and accurate service setup for new and existing customers....

  • Business Operations Specialist

    5 days ago

    Texas City, Texas, United States Texas A&M AgriLife Full time

    Job TitleBusiness Operations SpecialistAbout UsTexas A&M AgriLife Research is a leading institution in agricultural research, and we are seeking an exceptional Business Operations Specialist to join our team.Estimated Salary: $60,000 - $80,000 per year, depending on experience.Job DescriptionThe Business Operations Specialist will be responsible for...

  • Manager of Business Specialists

    2 weeks ago

    Kansas City, KS, United States US0057 Sysco Kansas City, Inc. Full time

    POSITION SUMMARYThis is a professional sales and leadership position responsible for coaching specialists with the expectation of achieving assigned business goals.  Managers will prioritize time, targets, and team selling efforts based on market insights and data analytics. Supporting the Director of Business Specialists, this position will drive the...

  • DME Specialist

    3 weeks ago

    Panama City, United States HealthCare Support Full time

    DME Specialist - Respiratory Therapist HealthCare Support is actively seeking a DME Specialist - Respiratory Therapist to fill an opening with a first class healthcare company delivering exceptional respiratory care in Panama City, FL.Daily Responsibilities for the DME Specialist - Respiratory Therapist: Setting up non-invasive vents, CPAP/BiPAP equipment,...

  • Referral Specialist

    3 weeks ago

    Texas City, United States HealthCare Support Full time

    Referral Specialist HealthCare Support is actively seeking a Referral Specialist to fill a remote opening in TEXAS with a Managed Care Organization. Daily Responsibilities for Care Coordinator: Creating authorizations for nurses to review, data entry, being able to understand different workflow processes Needs to be able to maintain speed and quality at the...

  • Business Operations Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States Laurelridgehealth Full time

    Job Description:We are seeking a highly skilled Business Operations Specialist to join our team. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Responsibilities:Coordinate business operations to ensure smooth day-to-day functioningDevelop and implement efficient processes to improve...

  • Wholesale Sales Associate

    3 weeks ago

    Johnson City, New York, United States BJ's Wholesale Club Full time

    About UsBJs Wholesale Club is a leading Omni-channel retailer offering a wide selection of products in a convenient one-stop shopping experience. Our commitment to delivering exceptional customer service and value to our members has earned us a loyal customer base of over 34,000 team members.We are a collaborative and inclusive company, dedicated to helping...

  • Surgical Operational Efficiency Specialist

    4 weeks ago

    Johnson City, United States KARL STORZ Endoscopy - America Full time

    Role Overview:Ensure you read the information regarding this opportunity thoroughly before making an application.The KARL STORZ Surgical Operational Efficiency Specialist (SOES) is a trained Specialist with M.I.S equipment and devices and an integral member of the KARL STORZ Service team providing support in the San Antonio, TX area. The SOES is responsible...

  • Storage Specialist

    2 months ago

    Johnson City, United States Mini Mall Storage Properties Full time

    Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 15 states and 7 provinces to support and manage our rapid growth across North America. With over 50,000 units and...

  • Business Development and Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States Burns & McDonnell Full time

    Burns & McDonnell is a leader in the engineering and architecture industry, supporting a wide range of clients across the globe. We are seeking a highly motivated and detail-oriented intern to join our team in Kansas City, MO.Job SummaryThis internship provides an opportunity to work collaboratively with our teams to support various departments, global...

  • Asset Protection Specialist

    1 month ago

    Johnson City, Tennessee, United States Home Depot Full time

    Job Title: Asset Protection SpecialistAt Home Depot, we're committed to protecting our assets and ensuring a safe working environment for our employees and customers.Key Responsibilities:Prevent financial loss caused by theft and fraudSupport safety and environmental program compliance in assigned storesIdentify incidents of theft and fraud, review CCTV and...