Patient Registration Specialist

2 months ago

Hastings, United States Cherry Health Full time

This position interacts with patients and the public in person and on the telephone and effectively accomplishes positive patient relations on issues that may include scheduling, confirming insurance eligibility, billing and collections, patient questions and concerns.In addition, this position performs general office and clerical functions. This is a full-time, benefit-eligible position typically working Monday through Friday during the hours of 8 a.m. to 5 p.m., with occasional evening hours.Welcome to Cherry Health - video about Cherry HealthWho we are:Cherry Health, Michigan's largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual's insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, school based health centers and more.Our Mission: Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.Requirements:High school diploma or GED required. One year working in a healthcare setting with electronic medical record experience or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.Bilingual in Spanish - preferredResponsibilities:Ensure that registration area and telephones open promptly at assigned hours and closing details are carried out.Greet clients/patients and ensure documentation for visit is obtained and recorded appropriately, including confirmation of insurance eligibility, and other necessary forms are filled out completely, and required signatures are secured.Obtain necessary patient information, including insurance provider, update patient information if necessary, and collect payment for services and/or bill patients' accounts.Schedule and confirm patient appointments and maximize productivity by using established scheduling guidelines, and contact clients for follow up, rescheduling and referral of appointments.Review sliding fee scale costs if necessary.Monitor daily schedules to ensure compliance with guidelines and report variations and make recommendation for change.Keep accurate reports, patient statistics, and office productivity and participate in data reporting as requested.Maintain office supply inventory.Perform general office duties such as filing, sorting, mail distribution, and data entry.Participate in continued education annually, completing CPR and other training as assigned.Benefits:Cherry Health has excellent benefit offerings, check out a sample of the benefits available to our team members below3 Medical Insurance Plan options for you and your familyDental and Vision Insurance Plans with providers across the State of MichiganGenerous Paid Time Off benefit that includes 8 paid full day holidays (Including Black Friday) and 2 half day paid holidays403(b) Retirement Savings Plan with generous employer match MET and MESP 529 Savings PlansPet InsuranceVendor discounts and much moreDeadline:We are accepting applications for this position until the position is filled.Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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