Marketing Operations Manager
3 weeks ago
Job DescriptionJOB SUMMARY:Lead a specialized team of service professionals in providing an exceptional on-property experience for Caesars very best guests. This role will put you at the helm of all promotions and special events activities, requiring you to own all aspects of the customer service journey while consistently striving to delight our guests and garner loyalty to our product. The ideal candidate for this position will have an innate passion for customer care and an extensive background in delivering outstanding customer service. This person will be self-motivated, extremely organized, and inspiring, and have experience leading, training, and coaching highly collaborative service teams.ESSENTIAL JOB FUNCTIONS: Ensures the growth of property marketing performance and programming. Hires, motivates, trains, coaches, mentors, and directs departmental team members who possess the aptitude to provide excitement Responsible for ongoing hiring and performance management for a team of highly talented service professionals. Ensures the team provides efficient guest services, customer satisfaction, and profitability. Responsible for ongoing hiring, coaching, motivation, and development of a team. Acts as a role model providing service excellence, inspiring team through best practices and those of other divisional hospitality leaders. Provides regular feedback and coaching. Conducts annual and mid-year reviews for direct reports using available HR tools, as well as arrival alerts, gaming floor marketing, ad-hoc intercepts, and surveillance when needed. Oversees overall budgets and shift scheduling for the department. Ensures organizational improvements and efficiencies by seeking out best practices and opportunities for innovation. Coordinates Service programs, activities, special events, and databases with general marketing programs and systems. Develops annual business plans for the Service teams that identify revenue potential and describe Service programs that will attain benchmark levels of revenue by key segment. Anticipates and reacts to changes in planning assumptions and alters plans as necessary. Analyses cost and revenue reports for areas of responsibility and recommends actions to be taken. Presents updates to plans and provides appropriate explanations and solutions to variances. Provides regular feedback and coaching as well as annual and mid-year reviews for direct reports using available HR tools. Gathers information from other Marketing managers in the division and company about best practices. Provides current information on all property events, promotions, and marketing offers for up-selling and cross-selling opportunities. Responsible for P&Ls and shift scheduling for the department. Identifies business opportunities and best practices while managing expenses to achieve desired profitability goals. Works closely with other Managers across the property to ensure appropriate coverage and service of the marketing team. Assists the Director of Marketing and other department leaders, as needed.EDUCATION/EXPERIENCE: minimum of three (3) to five (5) years of successful management experience is preferred. Three (3) to five (5) years of successful experience in casinos/hotels is preferred. customer service or host experience (luxury brand experience preferred). College degree or equivalent experience preferred. Must be able to obtain a Virginia Gaming License. Excellent interpersonal, communication, problem-solving, leadership, and analytical skills required. Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences. Ability to motivate, coach, and train. Strategic problem-solving skills. Ability to deal with day-to-day operations. Must be a proactive change agent. Should have a track record of success in both taking risks and making prudent business decisions. Must be able to read, write, speak, and understand English. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver in and around the entire casino and hotel area. Must be able to tolerate areas containing secondary smoke. Must be able to converse over the telephone in situations where there is loud and disruptive background noise. Able to handle more than one function at a time by being well organized. Must be able to work long hours any day of the week and be able to stand for long periods (8-10 hours). Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk when performing clerical functions. Respond to visual and aural cues. Must be able to respond to visual and aural cues. Must present a well-groomed appearance.Disclaimer:This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
-
Operations Manager
7 days ago
Danville, United States LTD Global Full timeJob DescriptionJob DescriptionReports to the CEO/President/COOPosition: Full-timeJOB SUMMARYManage operational systems, client and team communications, and critical day-to-day functions of the business. Provide high-level support and ensure top-level service is delivered to the Chief Operating Officer (COO) in achieving business objectives. Oversee complex...
-
Business Marketing Manager
1 week ago
Danville, United States Outpatient Services LLC Full timeOutpatient is a new mobile app for professional caregivers and families. It is a simple, easy and modern tool that enables collaboration, communication and schedule tracking for care staff and patient / resident families. Thousands of people (families and professionals) use Outpatient today to simplify caregiving. We are now rapidly growing into professional...
-
Senior Productivity Marketing Manager
1 week ago
Danville, United States Face Reality Skincare Full timeAbout Face Reality: Face Reality Skincare was created with one goal: to give people clear skin and confidence. With over 50 million people suffering from the physical and emotional toll of acne, we made it our mission to develop an effective way to achieve clear skin through adaptive, expert guidance by trained estheticians and premium formulas that use only...
-
Senior Productivity Marketing Manager
4 weeks ago
Danville, United States Face Reality Skincare Full timeAbout Face Reality: Face Reality Skincare was created with one goal: to give people clear skin and confidence. With over 50 million people suffering from the physical and emotional toll of acne, we made it our mission to develop an effective way to achieve clear skin through adaptive, expert guidance by trained estheticians and premium formulas that use only...
-
Sports Marketing Intern
7 days ago
Danville, United States Watchfire Signs LLC Full timeJob DescriptionJob DescriptionSummaryThis internship will provide the opportunity to strengthen knowledge and build skills in key areas of business development, market research, and sports management. It will provide the opportunity to gain knowledge of sports market trends, display and scoring technologies, and game time operational needs of sports teams...
-
Marketing Director
2 days ago
Danville, United States Premier Plastic Surgery Partners LLC Full timeJob DescriptionJob DescriptionBlackhawk Plastic Surgery is seeking a highly motivated and experienced Marketing Director to lead our marketing efforts for our specialty plastic surgery practice and medspa. In partnership with the leadership team, the Marketing Director will develop and implement marketing strategies to attract new patients and retain...
-
Marketing Director
5 days ago
Danville, United States Premier Plastic Surgery Partners LLC Full timeJob DescriptionJob DescriptionBlackhawk Plastic Surgery is seeking a highly motivated and experienced Marketing Director to lead our marketing efforts for our specialty plastic surgery practice and medspa. In partnership with the leadership team, the Marketing Director will develop and implement marketing strategies to attract new patients and retain...
-
Marketing Specialist
4 weeks ago
Danville, United States Mustang Soccer League Full timeJob Description Job Description We are seeking a Marketing Specialist to join our team! You will be responsible for the marketing initiatives of the organization which include Content creation for the website, email communications and monthly newsletters Coordination of fundraising activities, events and campaigns Communication with vendors and agencies to...
-
Marketing Specialist
1 month ago
Danville, United States Mustang Soccer League Full timeJob DescriptionJob DescriptionWe are seeking a Marketing Specialist to join our team! You will be responsible for the marketing initiatives of the organization which includeContent creation for the website, email communications and monthly newslettersCoordination of fundraising activities, events and campaignsCommunication with vendors and agencies to...
-
Marketing Assistant
2 weeks ago
Danville, United States Golden Nugget Danville Full timeJob DescriptionJob DescriptionJob purposeUnder the supervision of the Director of Marketing, the incumbent is responsible for assisting with the various areas of marketing, including direct mail, advertising, entertainment, promotions, special events, and player development.Duties and responsibilitiesExhibit conduct in accordance with all Illinois Gaming...
-
Marketing Assistant
2 days ago
Danville, United States Golden Nugget Danville Full timeJob DescriptionJob DescriptionJob purposeUnder the supervision of the Director of Marketing, the incumbent is responsible for assisting with the various areas of marketing, including direct mail, advertising, entertainment, promotions, special events, and player development.Duties and responsibilitiesExhibit conduct in accordance with all Illinois Gaming...
-
danville, United States Sovah Health - Danville Full timeRegistered Nurse (RN) - Market House Supervisor & Float Pool ManagerThree 12-Hour Shifts (1 Danville SOVAH, 1 Martinsville SOVAH, 1 Office), Day Shift Variable, Occasional NightsPosition Summary: Position is responsible for both SOVAH Campuses (Danville & Martinsville), also referred to as "Market"Responsible for House Supervisors, Float Pools and sitter...
-
Marketing Coordinator
2 weeks ago
Danville, United States Golden Nugget Danville Full timeJob DescriptionJob DescriptionJob purposeUnder the supervision of the Director of Marketing, the incumbent is responsible for coordinating the various areas of marketing, including direct mail, advertising, entertainment, promotions, special events, and player development.Duties and responsibilitiesExhibit conduct in accordance with all Illinois Gaming Board...
-
Marketing Coordinator
2 days ago
Danville, United States Golden Nugget Danville Full timeJob DescriptionJob DescriptionJob purposeUnder the supervision of the Director of Marketing, the incumbent is responsible for coordinating the various areas of marketing, including direct mail, advertising, entertainment, promotions, special events, and player development.Duties and responsibilitiesExhibit conduct in accordance with all Illinois Gaming Board...
-
Market Research Analyst
3 weeks ago
Danville, United States Ascent Industries Corp. Full timeJob Description Job Description Job Title: Market Research Analyst Position Type: Full Time- Oak Brook, IL Reporting Lines: Director of Strategic Marketing Job Description: Ascent Chemicals is looking for a highly analytical critical thinker to play an integral role in driving our new business development pipeline. Are you interested in utilizing innovative...
-
Market Research Analyst
4 weeks ago
Danville, United States Ascent Industries Co Full timeJob DescriptionJob DescriptionJob Title: Market Research Analyst Position Type: Full Time- Oak Brook, ILReporting Lines: Director of Strategic Marketing Job Description: Ascent Chemicals is looking for a highly analytical critical thinker to play an integral role in driving our new business development pipeline. Are you interested in utilizing innovative...
-
Operations Manager
5 days ago
Danville, United States Green Thumb Full timeThe Role GTI is seeking an experienced Operations Manager to lead our production team in our (CITY, STATE) facility. As Operations Manager, you’ll coordinate with on the ground leadership to direct all the daily processes and long-term targets of our production facility in (CITY, STATE). You’ll grind away at the details of managing internal resources to...
-
Marketing & Communications Specialist
1 week ago
Danville, United States Service First Federal Credit Union Full timeFull Time, 40 Hours Per Week. Primarily scheduled Monday through Friday. Evening and Saturday availability required occasionally for events. Role: Responsible for providing direct support to the Marketing Department to accomplish the goals/strategies set forth in the credit union's strategic plan. Assists with implementation of promotions and campaigns,...
-
Marketing & Communications Specialist
1 week ago
Danville, United States Service 1st Federal Credit Union Full timeJob DescriptionJob DescriptionFull Time, 40 Hours Per Week.Primarily scheduled Monday through Friday.Evening and Saturday availability required occasionally for events.Role:Responsible for providing direct support to the Marketing Department to accomplish the goals/strategies set forth in the credit union's strategic plan. Assists with implementation of...
-
Marketing & Communications Specialist
2 days ago
Danville, United States Service 1st Federal Credit Union Full timeJob DescriptionJob DescriptionFull Time, 40 Hours Per Week.Primarily scheduled Monday through Friday.Evening and Saturday availability required occasionally for events.Role:Responsible for providing direct support to the Marketing Department to accomplish the goals/strategies set forth in the credit union's strategic plan. Assists with implementation of...
