Customer Support Representative

2 weeks ago

Richmond, United States Eagle Peak Solutions Inc. Full time

Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Support Representative position might be what you are looking forWe are a a small, but mighty marketing and consulting firm. We specialize in expanding our client's business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Customer Support Representative.We always put quality over quantity, so we carefully evaluate every application that we receive to ensure we are building the best possible Customer Support Representative team to achieve our goals. All of our goals revolve around growth Continuously achieving growth and expansion for our clients, which range from telecommunication titans to Government-funded outreach programs. But we also seek personal and professional growth for every member of our team, which is why we have opportunities for fast advancement into management roles.APPLY NOW AND BECOME OUR NEXT Customer Support RepresentativeDaily Responsibilities for our Customer Support Representative:Deliver friendly customer service while providing information about the products and services to existing and potential customersTroubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitudeMaintain up-to-date and accurate records of all customer interactions and personal informationCultivate a knowledge base on all products and services to draw on customer interactionsAttend team-based meetings to develop new customer service skills, receive personalized training, and network with top executivesWanted Qualifications for our Customer Support Representative: 1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environmentOutstanding communication skillsAbove-average emotional intelligence and people skillsAbility to work independently or in a team settingDesire to work in a fast-paced customer service environment and the ability to multitaskExceptional work ethicSelf-starter with a desire for professional growth and development

by Jobble

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