Sales Manager

2 weeks ago

Santa Clara, United States YogaSix - Morgan Hill Full time
DESCRIPTION

Job Title: Sales Manager

Reports to: Studio Owner

COMPANY OVERVIEW:

YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is empowering, encouraging, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States.

POSITION:

The Sales Manager is responsible for overseeing the designated studio(s) to ensure the studio is well-maintained and that customer service standards are upheld to YogaSix standards. He/she will oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Wellness Advisors and Teachers. He/she must have strong customer service skills, knowledge of PC/Mac computers, able to communicate in an effective and efficient way, be team-oriented, and have a drive and passion for sales and service. The ideal candidate should have previous experience in the pre-sales, organizing special outdoor events for the studio promotion, and working with a digital marketing service for lead generation.

JOB REQUIREMENTS:
  • 2+ years of retail/service sales or fitness sales experience
  • Experience supervising people successfully
  • Proven experience in generating and following up on leads
  • Confident in generating personal sales and training Wellness Advisors in sales
  • Ability to manage and drive all revenue streams: memberships, retail, and teacher training
  • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email
  • Strong customer service skills
  • Ability to excel in a fast-changing, diverse environment
  • Ability to recognize areas of improvement and make changes using good judgment
  • Solid writing and grammar skills
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines
  • Professional, punctual, reliable, and neat
  • Strong attention to detail and accuracy
  • Trustworthy and able to handle confidential information
  • Ability to work harmoniously with co-workers, clients, and the general public
  • Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
  • Proficient with computers and Studio software
DUTIES
  • Lead Generation, Membership Sales, and Retention
  • Manage and grow all revenue streams including Memberships, Retail, and Teacher Training
  • Manage studio budget, spending, and reporting
  • Create and execute an ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention, and loyalty
  • Schedule/participate in Grassroots Marketing partnerships on a weekly basis to drive new guest traffic
  • Work with Studio Owner and Director of Education to optimize class schedule on an ongoing basis
  • Recruit, hire, train, supervise, coach, mentor all studio staff
  • Recruit, hire, onboard, coordinate training, and terminate Teachers (with support of lead teacher)
  • Manage maintenance issues, inventory, and cleaning
  • Participate in-studio, regional and company-wide meetings, and training as needed
  • Work closely with Studio Owner and National Sales Director to ensure health and profitability of the studio
  • Social media management
PHYSICAL REQUIREMENTS
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. The employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week including nights and weekends, especially during peak activity periods.
  • May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds.
  • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and the ability to adjust and focus
  • Must be able to effectively hear in person and via telephone
COMPENSATION & BENEFITS:
  • This position offers a competitive base salary based on experience & performance
  • Commission paid on sales
  • Opportunity to bonus, based on performance
  • 401k plan
  • Flexible scheduling, and sick leave
  • EAP program
  • Discounts and perks
  • An exciting fast-paced environment focused on personal, and professional growth with regular training
  • Ground-level opportunity to build a team of like-minded, creative, and capable people.

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