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Pharmacy Technician "Informatics"

1 month ago

New York, United States NYC Health Hospitals Full time

NYC Health + Hospitals/Bellevue is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue's clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children's Psychiatric Emergency Program; and Cancer Services. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Job Description1. Responsible for maintaining and utilizing Omnicell automation product as directed by the Customer during his/her scheduled hours.2. Will prepare and maintain the Omnicell automation equipment (ADCs and AWSs) for daily use.3. Perform general equipment troubleshooting4. Maintain optimal medication inventory levels, review and maintain reports.5. Will identify any customer concerns (nursing) to the Pharmacy Informatics Assistant Director.6. Monitor and maintain formulary inventory levels to ensure availability of medications for daily dispensing.7. Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC)8. Recommend drugs to be added to automation products based on data usage, demand, and workflow.9. Perform daily and periodic cleaning of the equipment according to recommended best practices.10. Inspect equipment for issues, wear, and functionality.11. Resolve common system issues.12. Monitor trends to help determine root cause of issues.13. Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.14. Maintain high levels of customer satisfaction by aligning the Pharmacy services program to provide customer-focused support emphasizing quality, professionalism, and responsiveness.15. Conduct orientation and training and ensure completion of all required documents and compliance with all procedures and policies.16. Promote customer satisfaction by serving as a skilled resource.17. Participates in a planning processes by establishing personal goals to support quality improvement.18. Maintain onsite inventory of supplies for ADCs and AWSs.19. Conduct QA duties such as auditing proper use of the equipment by Pharmacy and Nursing as well as removal of expired medications.20. Ongoing inspection of equipment to ensure are in working order.Minimum QualificationsEffective April 25, 2021, all new hires into the title of Pharmacy Technician must be licensed to practice as aRegistered Pharmacy Technician by the NYSED.NYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs