Intake Specialist
3 days ago
Company Description
Established local law office focused primarily in consumer bankruptcy; helping debtors navigate the system to get a clean financial fresh start. Top rated. 35 year history. Relaxed environment.
Role Description
This is a full-time on-site role as an Intake Specialist at Chris Mudd & Associates, PLLC in Oklahoma City, OK. The ideal candidate is empathetic with clients, yet assertive. The Intake Specialist is responsible for handling incoming calls, scheduling appointments, and assisting clients with initial inquiries and information. The primary focus of the role is to ensure that any person inquiring about the possibility of a bankruptcy gets scheduled with an attorney (free consultation) as soon as possible to sort through their details and determine if filing bankruptcy would be a helpful alternative for them and their situation. The best candidate is professional, yet real with people. This Intake Specialist position is the front-end of a full support team for clients.
Qualifications
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to handle sensitive information confidentially
- Previous experience in customer service or a similar role is preferred
- Proficiency in using office software and phone systems
- High school diploma or equivalent
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