Street Outreach Program Manager
2 weeks ago
Street OutReach Program.
General Responsibilities
Consistently initiate communication and be responsive with supervisor on program activities
Manage hiring, training, supervision and evaluation of staff in conjunction with HR
Monitor staff time sheets and other personnel related paperwork such as performance reviews
Ensure clear, detailed, organized, timely and objective record keeping of program activities
Monitor and ensure compliance with contractual requirements, particularly administrative tasks that
include timely data entry into HMIS for assessments, contacts and case notes
Use and train on Motivational Interviewing, conflict resolution, de-escalation and harm reduction
Provide reflective listening, empathy, encouragement, accountability and support
Ensure completion of all program paperwork and protocols by deadlines
Collaborate with the organization and operation of all volunteer and in-kind donation activities
Facilitate weekly staff meetings, professional development and attend service provider meetings
Collaborate with intra-agency staff/programs and providers to offer cohesive network of support
Manage timely and accurate HMIS data entry, contacts and online assessments
Education, Abilities, Competencies And Experience Required
High School Diploma
Excellent communication skills, including oral and written communication
Ability to manage multiple tasks
Bilingual preferred (Spanish-English preferred)
Excellent computer skills, including Google Applications and Microsoft Office software
Punctual, consistent attendance, organized and detail oriented
Ability to be resourceful and proactive in dealing with all types of issues that may arise
Ability to take initiative and work independently
Sensitive and understanding of the homeless population, including those with disabilities
Valid Driver’s License
Narcan trained
CPR/First aid certified
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