Street Outreach Program Manager

2 weeks ago


Somerville, United States Complete Staffing Solutions Full time

Street OutReach Program.

General Responsibilities

Consistently initiate communication and be responsive with supervisor on program activities Manage hiring, training, supervision and evaluation of staff in conjunction with HR Monitor staff time sheets and other personnel related paperwork such as performance reviews Ensure clear, detailed, organized, timely and objective record keeping of program activities Monitor and ensure compliance with contractual requirements, particularly administrative tasks that

include timely data entry into HMIS for assessments, contacts and case notes

Use and train on Motivational Interviewing, conflict resolution, de-escalation and harm reduction Provide reflective listening, empathy, encouragement, accountability and support Ensure completion of all program paperwork and protocols by deadlines Collaborate with the organization and operation of all volunteer and in-kind donation activities Facilitate weekly staff meetings, professional development and attend service provider meetings Collaborate with intra-agency staff/programs and providers to offer cohesive network of support Manage timely and accurate HMIS data entry, contacts and online assessments

Education, Abilities, Competencies And Experience Required

High School Diploma Excellent communication skills, including oral and written communication Ability to manage multiple tasks Bilingual preferred (Spanish-English preferred) Excellent computer skills, including Google Applications and Microsoft Office software Punctual, consistent attendance, organized and detail oriented Ability to be resourceful and proactive in dealing with all types of issues that may arise Ability to take initiative and work independently Sensitive and understanding of the homeless population, including those with disabilities Valid Driver’s License Narcan trained CPR/First aid certified

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