Case Manager

2 weeks ago

Somerville, United States Complete Staffing Solutions Full time

Essential Functions, Duties And Responsibilities

Conduct comprehensive applicant interview and assessment process Meet with individuals and families in their homes and in the community on a regular basis—multiple times a week Provide crisis intervention, informal counseling support and advocacy services to promote health and safety Provide close support around complex dual diagnosis related issues and behaviors Assist with budgeting and credit repair needs; benefit attainment; access to healthcare; addressing court related issues; and medication monitoring; parenting education; connections to education, employment, and volunteer opportunities; referrals to mainstream services; and activities related to family, social and community reintegration Schedule and accompany clients to meetings and service-related appointments Teach essential living skills, social skills, and healthy coping skills Develop, monitor, and implement individual service plans (ISP) Ensure housing lease compliance and maintenance of health and safety standards Organize and maintain accurate and up-to-date paperwork, including client files and program reports Enter comprehensive individual meeting notes and assessments into online database systems (HMIS) Organize curriculum for and facilitate peer support group(s) Serve as liaison to landlords, property management companies and other housing agencies Assist clients in maintaining apartments to meet housing quality standards by addressing sanitary and maintenance issues Assist with client housing relocation on an as needed basis Serve as intermediary and coordinator within each client’s network of service providers Perform outreach to community partners to promote the program and recruit applicants Cultivate positive working relationships with human service and government agencies Attend individual supervision, staff meetings, and community-based meetings Perform supervised urine drug screening for clients on a consistent basis Provide limited after hours on-call phone availability Demonstrate strong and clear communication both written and verbal Abide by handbook rules, policies and code of conduct Perform other related duties as assigned

Education, Abilities, Competencies And Experience Required

High school diploma Car and valid driver’s license required On Perm Side Minimum one year relevant experience with homeless, mental health, and substance abuse services and resources Proficient computer and technology skills including, Microsoft Word and Excel and other web-based applications Flexible, reliable, motivated and possess positive attitude Excellent time management skills and able to meet deadlines Organized, able to multi-task and follow-through with tasks to completion Work well independently and as part of a team environment

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