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Patient Service Representative

3 months ago

Bryn Mawr, United States Axia Women's Health Full time
At Axia Women's Health,recognized as a Great Place to Work for a 3rd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.

We are currently recruiting a Patient Service Representative to join Main line Women's Health located in Bryn Mawr, PA location. You will also float to Plymouth Meeting and King Of Prussia.

Hours: Mon-Fri 7:45am- 4:45pm

The Patient Service Representative will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:

  • Has a positive work ethic and models the behaviors that has generated a 95% patient satisfaction rate.
  • Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates and understanding of audience needs.
  • Pursues activities with focus and drive, thinks about care center success, and patient outcomes.
  • Adheres to standards of business conduct and compliance.
Qualified candidates can:
  • Adapt to changing priorities and business needs
  • Is flexible and not easily flustered
  • Has great customer service skills
  • An ability to work in a fast paced innovative environment
  • An ability to focus on what is best for the team over the individual
  • Can work 40 hours per week, splitting time across multiple practice locations as needed.
Full Time Benefits Summary
  • Full time benefit-eligibility beginning the first of the month after hire
  • Immediate 401(k) matching contribution with no vesting period
  • Generous PTO offering with additional time off for volunteering
  • Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay
  • Access to Axia providers at little to no cost through Axia's medical insurance
  • Axia-paid life insurance, short term and long term disability
  • Free counseling for colleagues and family members, including parents and parents-in-law
  • Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more


At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals - without regards to gender, race, ethnicity, ability, or sexual orientation - and proudly celebrate our individual experiences and differences.