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Sales Associate, In-Home Flooring

4 months ago

Spartanburg, United States Conn's Full time
Job Description

Job Description:

The In-Home Sales Consultant (Hybrid) at Conn's HomePlus is a unique hybrid role that combines responsibilities for making product presentations, negotiating, and closing sales for in-home flooring and countertop purchases in customers' homes, as well as serving as a Sales Associate on the sales floor. The ideal candidate will have extensive knowledge of tile, carpet, hardwood flooring, countertops, and related products. Candidates with in-home sales experience from other industries, such as windows, siding, roofing, etc., will also be considered.

Key Responsibilities:

In-Home Sales Consultations:

Conduct engaging product presentations in customers' homes, showcasing the wide range of flooring and countertop options available.
Utilize comprehensive knowledge of tile, carpet, hardwood flooring, countertops, and related products to provide expert advice and guidance to customers.
Take accurate measurements of customers' spaces, provide detailed estimates, and present suitable flooring and countertop options based on their needs and preferences.
Skillfully negotiate pricing, terms, and conditions to reach mutually beneficial agreements with customers, closing sales for flooring and countertop purchases.

Sales Associate on the Sales Floor:

Promote Conn's HomePlus products and financing options at the showroom, serving as a knowledgeable resource for customers.
Deliver outstanding customer service throughout the buying process, actively listening to customers' needs and offering appropriate solutions.
Demonstrate expertise in Conn's HomePlus product categories, including electronics, appliances, furniture, mattresses, and more, to effectively assist customers with their diverse needs.
Offer creative solutions, addressing each customer's unique requirements, concerns, and objections to ensure customer satisfaction.
Collaborate closely with store personnel, including the sales team and management, to meet sales metrics and contribute to the overall success of the store.

Qualifications:
  • Proven experience in in-home sales, preferably within industries such as windows, siding, roofing, or related fields.
  • Extensive knowledge of tile, carpet, hardwood flooring, countertops, and related products, including their features, benefits, and installation processes.
  • Excellent negotiation and closing skills, with a track record of successfully reaching sales targets.
  • Familiarity with sales processes and techniques, including conducting product presentations and handling objections.
  • Strong interpersonal and communication skills to engage customers, build relationships, and deliver exceptional customer service.
  • Detail-oriented with the ability to accurately measure spaces and provide estimates for flooring and countertop requirements.
  • Self-motivated and goal-oriented, able to work independently as well as collaboratively within a team environment.
  • Availability to work flexible hours, including evenings and weekends, to accommodate customers' schedules and meet business needs.
Requirements:
  • 2+ years previous in-home flooring sales experience
  • Must have excellent organizational and customer service skills
  • Able to manage multiple projects while working in a fast-paced retail environment
  • Computer and clerical experience are preferred (MS Word and Excel)
  • High school diploma or GED is required
  • Required to maintain a full-time retail schedule, including evenings/nights, weekends, and holidays
  • Required to successfully complete a pre-employment background check prior to beginning employment.
  • Ability to lift 20-30lbs of flooring samples
Conn's Home Plus, a $1.3 Billion Texas company is currently looking for in-home flooring sales consultants to join our new flooring sales team. If you have at least one year of successful retail flooring sales experience and want to determine your own earning power and potential, we would like to talk to you. Conn's In-Home flooring sales consultants can average between $45 to $75K in commission sales the first year with potential to exceed $100,000.

Conn's offers our In-Home flooring sales team members the following advantages and benefits:
  • Car allowance and gas card provided
  • Pre-qualified, internally generated leads (no cold calls)
  • Aggressive advertising and marketing programs
  • Substantial buying power creates value and earning opportunity
  • Curated "Best of the Best" flooring selections designed to make it easier to buy
  • Name brand flooring products by major manufacturers
  • Customer satisfaction and service-driven sales culture
  • Well-known Conn's brand creates customer peace of mind
  • Installation and Customer Support group managed and run by experienced professionals
  • Customer financing unequaled by the competition
  • Full-time employee status with benefits
  • Mileage paid on all sales leads run and opportunity to work remotely
  • Initial and on-going training to ensure income growth
  • The opportunity to grow and build a rewarding career with a professional sales organization

Join Conn's HomePlus and be part of a dynamic team where you can utilize your sales expertise to provide top-notch service to our customers. As an In-Home Sales Consultant Hybrid, you will play a vital role in driving sales, delivering exceptional customer experiences, and contributing to the overall success of our store. Apply today to join our team

Conn's is PROUD to be an equal opportunity employer. #LI-SG1