Customer Service Representative
7 days ago
Customer Service Representative Job Category: Customer Service Location: Hebron, KY 41048, USA Shift: 1st Shift Hourly Wage: $18 although wage may vary depending on experience Description Foster strong customer relationships by researching and addressing inquiries related to work orders, invoices, shipments, and inventory in a courteous and timely manner. Accurately process and enter all customer orders into the system, generating required documentation for both customer and warehouse needs. Verify and ensure accurate invoicing for all customers. Serve as a liaison between the warehouse and customers for account administration, and between the office and customers for invoicing and collection matters. Maintain an up-to-date procedures manual detailing account-specific processing requirements. Report customer feedback and trends to management promptly, including indicators of dissatisfaction. Answer incoming calls and operate office equipment and computer systems necessary for daily tasks. Prepare accurate and timely reports as requested by management or customers. Maintain organized and complete documentation for all orders and related customer files. Ensure accurate billing for all customer accounts. Provide job training for new hires. Assist with accounts receivable collections for assigned customers, as applicable. Draft and send customer appreciation letters. Support continuous process improvement initiatives. Assist with managing kitting work orders. Conduct research for issue resolution. Coordinate and process order cancellations. Prepare LTL shipments as needed. Job Specifications High school diploma or GED required. 13 years of experience in a general office environment preferred. Willingness to learn internal customer service software applications. Strong interpersonal and communication skills, both written and verbal. Proficiency in Microsoft Office applications; ability to type at least 30 WPM. Ability to work efficiently while maintaining a professional, customer-focused attitude. Behaviors Preferred Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Required Attention to Detail Computer Skills Customer Service Experience
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Customer Service Representative
7 days ago
Hebron, United States Mr. Rooter Corporation Full timeCustomer Service Representative In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers' homes. At Mr. Rooter, we love what we do, and we believe in it. It's not just plumbing to us, but a...
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Customer Service Representative
3 weeks ago
Hebron, United States TransPak Full timeCustomer Service Representative Position Summary Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the Customer Service Department. Essential Functions Provides timely and accurate...
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Customer Service Representative
4 weeks ago
Hebron, United States TransPak Full timeCustomer Service Representative Position Summary Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the Customer Service Department. Essential Functions Provides timely and accurate...
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Representative, Customer Service
4 weeks ago
Hebron, United States ZEISS Group Full timeHow many companies can say theyve been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and...
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Customer Service Representative
2 weeks ago
Hebron, KY, United States TransPak Full timeThe job duties listed below describe the general nature of the work; some incumbent's duties may differ. The Physical Requirements described below represent the requirements to perform the essential functions of this job. Reasonable accommodation and the interactive process will be employed to determine reasonable accommodations. Please contact your...
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Lead Customer Service Representative
3 weeks ago
Hebron, United States Verst Logistics Full timeLead Customer Service Representative Job Category: Administrative Requisition Number: LEADC001987 Posted: December 10, 2025 Full-Time On-site Hebron, KY 41048, USA Description Hebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: Manage and monitor order processing to ensure accuracy,...
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Customer Service Representative
6 days ago
Hebron, United States Mr. Rooter Full timeCustomer Service RepresentativeIn 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers' homes. At Mr. Rooter, we love what we do, and we believe in it. It's not just plumbing to us, but a...
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Customer Service Representative Supervisor
2 days ago
Hebron, United States Verst Logistics Full timeCustomer Service Representative SupervisorJob Category: Customer ServiceRequisition Number: CUSTO001995Location: Hebron, KY 41048, USADescriptionHebron, KY Salary: $55,000 - $65,000 based on experienceKey Responsibilities Team Leadership: Recruit, train, mentor, and evaluate customer service agents; delegate tasks and manage schedules. Customer Resolution:...
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Customer Service Representative
6 days ago
Hebron, Indiana, United States NITCO Full timeThe Company :NITCO is a family owned company that has 80 years in the telecommunications industry. We currently provide High-Speed Internet, Phone, & IPTV. We are known for the great care we take with our customers and employees alike.We offer great hands on training with the ability to grow within the company.We are committed to providing exceptional...
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Customer Service Representative
3 weeks ago
Hebron, United States Verst Logistics Full timeCustomer Service RepresentativeJob Category: Customer ServiceLocation: Hebron, KY 41048, USAShift: 1st ShiftHourly Wage: $18 although wage may vary depending on experienceDescriptionFoster strong customer relationships by researching and addressing inquiries related to work orders, invoices, shipments, and inventory in a courteous and timely manner....
