Leasing Support Administrator
1 month ago
Founded in 1969 Metro Sales Inc., we began as a local provider for paper, toner, and imaging machines. We've grown to become one of the largest office systems dealers in the Midwest. Metro Sales Inc. provides technology, products, supplies, services, and consultative support.
Metro Sales is currently looking for a Leasing Support Administrator at our Burnsville headquarters. You will obtain credit approval for prospective customers, process third party lease equipment orders, troubleshoot issues during lease for current portfolio, and assist with quoting and closing expiring leases. You should be able to communicate effectively with third party lease partners and sales reps on order problems/status, and to enforce leasing policies and guidelines.
What You Will Do:
* Obtain credit approval for new and current customers.
* Quote lease payoffs.
* Approve internal and external leasing deals and send appropriate follow-up.
* Review all orders for lease rate, buyout checks, upgrades and approval for billing.
* Send all required paperwork to leasing companies.
* Ensure Third Party Leasing (TPL) funding.
* Follow-up on outstanding issues with TPL.
* Communicate and assist sales with order problems/status.
* Answer and respond to email or telephone inquiries with internal or external customers re: rates, procedures, or billing inquiries.
Required Skills:
* Knowledge of administrative and clerical procedures.
* Excellent use of Microsoft Office Software including e-mail, word processing and spreadsheets.
* Ability to work in a fast paced, multi-tasking environment.
* Ability to identify and resolve internal and external customer problems.
* Strong interpersonal, communication & verbal skills.
* Ability to analyze data and process information accordingly with attention to detail.
* Ability to choose the right mathematical methods or formulas to solve a problem.
* Ability to concentrate on a task over a period of time without being distracted.
* Ability to organize daily activities of self and to work as a team player.
* Ability to be careful with detail and thorough in completing tasks.
* Ability to accept criticism and deal calmly and effectively with high stress situations.
Qualifications:
* High school diploma or equivalent required; associate or bachelor's degree in finance preferred
* 1-2 years of office or industry experience with previous customer service experience.
* Microsoft office experience required.
What We Offer:
* Medical, Dental and Vision Insurance
* 401K
* Employee Stock Ownership Plan (ESOP)
* Life Insurance
* Student Loan Repayment Plan (SLRP)
* PTO
* Short- and long-term disability program
Metro Sales Inc. Vision:
We believe our employees drive the success of the company. With success in mind, we strive to create an environment that offers challenging, stimulating and financially rewarding opportunities. Join us where you can learn and grow to your full potential.
Metro Sales Inc. is an Equal Opportunity Employer. We will provide equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, disability, familial status, sexual orientation, gender identity, status with regard to public assistance or any other protected by applicable federal, state, or local law.
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