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Community Support Worker

4 months ago


Albuquerque, United States Albuquerque Health Care for the Homeless Full time

Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.

Do you have a passion for connecting others with resources and providing support? This position may be right for you Our ideal candidate is someone with a strong sense of team work and has the ability to work well with diverse populations. Our organization practices the harm reduction approach and we need a candidate that understands and buys into this philosophy. We also believe in housing first and treating first; we try to have as many barriers to health care and housing removed as possible.

The candidate must be comfortable with traveling to clients in various parts of the city and transporting clients in our company vehicles. Trauma informed care is another important philosophy that we hold as an organization and we work with clients in this framework. The candidate must also have a strong understanding of HIPAA and how that plays into case work.

Duties and Responsibilities:

  • Assess individual needs of clients
  • Create individualized service plans with direct input from client in accordance with CCSS
    requirements
  • Work in an integrated manner with other AHCH programs to optimize client care
  • Refer client to appropriate programs and agencies for coordination of wrap-around
    services in the community
  • Participate in client chart audits for peer review
  • Provide direct service to clients with 60% of contacts conducted in home
    visits/community visits
  • Perform duties in a trauma informed and client centered manner
  • Ensure accurate and appropriate documentation of all client contacts in Electronic Health
    Record (EHR) within timeframe required by AHCH procedure and billing standards
  • Will attend program-specific meetings and trainings including clinical supervision with
    Behavioral Health Clinical Director
  • Will attend organizational meetings and trainings
  • Must comply with all AHCH policies and procedures
Minimum Qualifications:
  • Ability to work in a client centered, trauma informed, and harm reduction manner to assist clients in meeting the goals that they develop
  • BA in human services field or equivalent experience
  • Two years working with underserved populations
  • Valid NM Driver's license and clean driving record
Preferred Qualifications:
  • CCSS certification
  • Experience in trauma-informed care and harm reduction models
  • Bilingual or Spanish speaking
  • Past experience working with people with SMI/CMI
Bilingual speakers, Spanish speakers, People of Color, LGBTQIA+, veterans, persons with disabilities, and women encouraged to apply.

Albuquerque Health Care for the Homeless is an equal opportunity / affirmative action employer. We comply with State and Federal employment practice laws prohibiting discrimination on the basis of an applicant's age, race, ethnicity, creed, national origin, religion, veteran status, gender identity, disability, or sexual orientation.

All benefits start the month after you begin work:
  • Low cost medical, vision, and dental insurance with health club membership
  • Life insurance and Accidental Death and Dismemberment fully paid for by organization
  • Long Term Disability fully paid for by organization
  • Paid Time Off - 24 days in first year of employment
  • Catastrophic Sick Time accrual
  • 7 Paid holidays
  • Health Care and Dependent Care Flexible Spending Accounts
  • 401k with employer match
  • Student loan forgiveness eligible