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Customer Service Representative

2 months ago

West Des Moines, United States A B May Full time

Overview:

CUSTOMER SERVICE REPRESENATIVE

Holt is looking for a few good men and women to join our outstanding team of service professionals.

We are in need of Customer Service Reps to answer and book incoming service calls, as well as make outgoing follow-up calls. Must have excellent verbal and written skills, have an eye for detail, computer savvy, and have a friendly voice to assist our Customers.

Must be able to work a rotating Saturday shift from 7 a.m. 3 p.m. (A day off during the week is given, if working Saturday.)

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Competencies:

* A proven track record in customer service.

* IT competent; good typist and proficient with phone systems.

* Highly organized with exceptional follow-through abilities.

* Strong verbal and written communication.

* Ability to build trust and demonstrate empathy.

* Personality that blends well with a fast paced, goal-driven environment.

* Competitive individual contributor who also loves to win as a team.

* Highly motivated, flexible and great attitude on life.

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