Service Coordinator

3 weeks ago

Montville, United States Kamps Propane Full time

Join to apply for the Service Coordinator role at Kamps Propane As a Service Coordinator you will be part of a collaborative team that prioritizes customer satisfaction and operational excellence. Your expertise will support us in meeting our Key Performance Indicators (KPIs) while providing input towards the continuous improvement of our processes and procedures. Why Join Us Culture: supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. Competitive Compensation: highly competitive compensation and total rewards package, ensuring your hard work and dedication are recognized and rewarded. Flexibility: various flexible schedules to help manage personal and professional commitments effectively. Technology: state?of?the?art tools and technologies that empower you to excel and stay at the forefront of industry trends. Employee Assistance Programs: access to LYRA, an industry?leading platform providing comprehensive support for physical, mental, financial and social well?being. Opportunity: continuous focus on professional development with many opportunities for training and career growth. Safety Focused: 24/7 safety mindset showcased throughout every facet of the organization. What Youll Do Assess the service needs of clients and connect them with the correct location. Create and maintain a directory of service providers and resources. Create and maintain a database of customers and their needs. Assess client issues and provide recommendations to fix problems. Ensure each customer is given the necessary services and follow up to fill ongoing service needs. Maintain good relationships with service providers and customers to keep customer base. Expand the list of resources and providers to ensure there are no gaps in services. Answer telephones and respond to email inquiries in the office. Perform other job duties as assigned. What You Bring HS Diploma or GED. 1+ year of industry experience or related customer service experience required. Previous administrative experience preferred. Proficient skills in Microsoft Office (Word, Excel). Excellent customer service and problem?solving skills. High?quality organizational skills. Ability to work well under deadlines and multitask. Ability to build relationships and coalitions within the community. Excellent verbal and written communication skills. Excellent critical thinking and problem?solving skills. Legal authorization to work in the US is required. No visa sponsorship. This is a remote role. Candidates must be located in the Northeast Region. The hourly rate for this position is $24.00 $28.00 per hour. Please note the compensation information shown above is a general guideline only. Pay rate is based upon candidate skills, experience, and qualifications, candidates geographical location, as well as market and business considerations. Here at Superior Plus Propane, we are an equal?opportunity employer committed to the inclusion and accommodation of all individuals. We welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.com to let us know how we can enhance your experience. #J-18808-Ljbffr

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