Customer Service Representative

5 months ago

Vestal, United States ADMAR Construction Equipment & Supplies Full time

Job Description -Customer Service Representative

Reports to: Rental Manager

Primary Purpose:

To greet our customers, generate sales and rental revenue by providing a consultative sales approach with both walk in and call in customers. Provide outstanding customer service.

Essential Functions:

  • Act as the front line customer service provider and "first impression officer" by warmly greeting the customer whether by phone or walk-in.
  • Writes contracts , process reservations, and assigns equipment
  • Quotes rental rates during the phone conversation (one call resolution).
  • Product expert and consultant to the customers
  • Handles small equipment sales for walk-in customers.
  • Ensure that your store looks amazing by organizing the show room, providing ideas to improve the customer experience in the store or on location
  • Establish and maintain a professional relationship with all customers(External and Internal)
  • Accountable for managing the equipment rental guidelines and policies.
  • The ability and internal desire to learn and pursue self-improvement
  • Support and act as liaison to the outside sales force.
  • The ability to work independently in a fast-paced environment.
  • Performs other duties as assigned.
Skills:
  • Exceptional phone skills, customer service skills and common sense.
  • The ability to calculate figures; such as discounts, interest, and percentages.
  • Excel in a fast paced, highly urgent environment
  • Ability to think on your feet, and natural inclination to go the extra mile to help the customer
  • The ability to close the sale.
  • Accumatica or other ERP system knowledge a plus
Experience/Education:
  • High School Diploma or equivalent.
  • 2 - 5 years' experience as a rental coordinator or counter person preferably in the equipment rental industry.
  • Highly competent computer and keyboarding skills (Microsoft Office)
  • The desire to learn new equipment and do on-line learning.
  • Strong verbal communication skills.
  • Prior experience of working with a variety of construction equipment a plus.
  • Verifiable references and a work history
Physical Demands:
  • While performing the duties of this job the employee is regularly required to sit, stand and walk. Employee must be able to lift and carry up to 50 lbs.
  • The work environment is that of a typical warehouse office. Some exposure to cold, heat, noise, fumes and dust.


Salary Description

$16.00 - $20.00 per hour

  • Customer Service Representative

    3 weeks ago

    Vestal, New York, United States Casella Waste Systems Full time

    Job Title: Customer Care RepresentativeJob Summary:The Customer Care Representative is responsible for providing exceptional customer service to our clients by responding to inbound customer calls, inquiries, and requests in a timely and professional manner. The successful candidate will possess excellent communication and problem-solving skills, with the...

  • Customer Service Representative

    3 weeks ago

    Vestal, New York, United States Casella Waste Systems Full time

    Job SummaryThe Customer Service Representative provides exceptional service to our customers by responding to a high volume of inbound customer calls, inquiries, and requests. The incumbent actively engages customers to ensure complete understanding of the issues and provides accurate and efficient responses in a prompt, respectful, and courteous manner.Key...

  • Customer Service Representative

    2 weeks ago

    Vestal, New York, United States Casella Waste Systems, Inc. Full time

    Job Summary:Casella Waste Systems, Inc. is seeking a highly skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will have a strong ability to communicate effectively, work in a team environment, and provide solutions to customer inquiries.Key Responsibilities:Respond to customer inquiries in a timely...

  • Customer Service Representative

    3 weeks ago

    Vestal, New York, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at State Farm Insurance. **Key Responsibilities:** * Assist customers with inquiries, complaints, and policy changes * Provide accurate and timely information regarding insurance products and services * Process...

  • Customer Service Representative

    3 weeks ago

    Vestal, New York, United States Lowe's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and supporting the sales process.Key ResponsibilitiesProvide top-notch...

  • Retail Customer Service Representative

    2 weeks ago

    Vestal, New York, United States Sam's Club Full time

    Job Summary: We are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a key member of our front-end team, you will be responsible for providing exceptional service to our members, processing transactions, and maintaining a clean and organized store environment.Key Responsibilities:•...

  • Customer Service Representative

    3 weeks ago

    Vestal, New York, United States Wal-Mart Stores, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will play a critical role in providing excellent customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer service, responding to customer inquiries and resolving...

  • Customer Care Representative

    3 months ago

    Vestal, United States Casella Waste Systems Full time

    Position Summary: The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. The incumbent actively engages customers to ensure complete understanding of the issues and provide accurate and...

  • Customer Service Liaison

    2 weeks ago

    Vestal, New York, United States State Farm Insurance Full time

    Customer Service Role at State Farm InsuranceAs a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining...

  • Retail Customer Service Representative

    3 weeks ago

    Vestal, New York, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and contributing to the overall success of our store.Key...

  • Customer Experience Representative

    3 weeks ago

    Vestal, New York, United States WEIS LLC Full time

    Job Title: Customer Experience AssociateAbout the Role:We are seeking a Customer Experience Associate to join our team at WEIS LLC. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key...

  • Host & Hostess - Customer Service Representative

    2 weeks ago

    Vestal, New York, United States Tully's Good Times Full time

    Job SummaryWe are seeking a motivated and energetic Host & Hostess to join our team at Tully's Good Times. As a Host & Hostess, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming atmosphere.Key Responsibilities- Greet and seat guests in a timely and...

  • Customer Experience Representative

    3 weeks ago

    Vestal, New York, United States WEIS LLC Full time

    Job SummaryWe are seeking a Customer Experience Associate to join our team at WEIS LLC. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key Responsibilities Greet and assist customers in a...

  • Customer Experience Representative

    3 weeks ago

    Vestal, New York, United States Weis Markets Full time

    Job Title: Customer Experience AssociateWeis Markets is seeking a Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key...

  • Parts Counter Sales Representative

    3 weeks ago

    Vestal, New York, United States Haun Welding Supply and Specialty Gases Full time

    Job Title: Parts Counter Sales RepresentativeHaun Welding Supply is seeking a skilled Parts Counter Sales Representative to join our team in our Vestal Branch. As a key member of our sales team, you will be responsible for providing exceptional customer service and technical support to our customers.Responsibilities:Assist customers with prompt and...

  • Member Service Representative

    2 weeks ago

    Vestal, United States Visions Federal Credit Union Full time

    About Us We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time - you have an impact on their lives just by working here, no matter what your position may be. Work with us - and be part...

  • Parts Counter Sales Representative

    3 weeks ago

    Vestal, United States Haun Welding Supply and Specialty Gases Full time

    Job Type Full-timeDescriptionHaun Welding Supply is seeking to hire a full time Parts Counter Sales Representative to join our growing Team in our Vestal Branch. The parts counter representative is responsible for providing the most efficient customer service and technical support to our current and potential customers visiting our retail showroom or calling...

  • Parts Counter Sales Representative

    2 weeks ago

    Vestal, United States Haun Welding Supply and Specialty Gases Full time

    Job Type Full-time Description Haun Welding Supply is seeking to hire a full time Parts Counter Sales Representative to join our growing Team in our Vestal Branch. The parts counter representative is responsible for providing the most efficient customer service and technical support to our current and potential customers visiting our retail showroom or...

  • Sales Representative

    1 week ago

    Vestal, New York, United States Best Buy Full time

    Job Description:A key member of our team, you will provide exceptional customer service and technical expertise to our clients. As a Sales Representative at Best Buy, you will be the face of our company, interacting with customers to understand their needs and recommending the right products and solutions.Responsibilities:Welcome and engage with customers in...

  • Customer Experience Associate

    3 weeks ago

    Vestal, New York, United States WEIS LLC Full time

    Job SummaryWe are seeking a Customer Experience Associate to join our team at WEIS LLC. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key Responsibilities• Provide excellent customer...