Vice President of Customer Success

3 weeks ago

Chicago, United States Darwin AI Full time

Company Overview Darwin (darwinsoftware.io) is using best in class technology to help advertisers gain a competitive edge with creative analytics. By understanding what is working in your ads (which background colors, phrases, and elements), advertisers can be more data driven about their creative testing. Darwin is at the forefront of an emerging technology that marketers know they need in order to grow in this competitive landscape. When you join Darwin, you're joining a team using advanced AI to pioneer the advertising methodologies of tomorrow. VP of Customer Success role Our clients are some of the most exciting brands in today's marketplace. As VP of Customer Success, you will lead the accounts team and oversee all of customer success operations. The successful candidate will be responsible for managing a team of accounts professionals, driving customer satisfaction, and ensuring that our solutions consistently exceed client expectations. Duties and Responsibilities Lead and expand the customer success team, fostering a culture of high performance and continuous improvement. Develop and implement customer success strategies that enhance client retention and loyalty. Collaborate with sales and marketing teams to align customer success initiatives with overall business goals. Analyze customer feedback and market trends to recommend product or service enhancements. Manage key customer relationships and participate in strategic meetings with our top accounts. Monitor team performance metrics and report on insights and strategies to senior management. Skills and Requirements 3-5 years of experience in customer success or account management, preferably within the SaaS industry. Proven track record of leading teams, managing large accounts, and achieving customer satisfaction. Strong analytical skills to assess data, trends, and performance metrics. Excellent communication and interpersonal skills, capable of engaging and influencing senior executives. Minimum of a bachelor's degree. Compensation Base Salary - based on experience + Bonus Location Based in Chicagoland area. Work location, hybrid (some days remote, some days at office).

#J-18808-Ljbffr

  • Vice President of Customer Success

    1 month ago

    Chicago, United States Darwin AI Full time

    Job Summary: **Company Overview** Darwin () is using best in class technology to help advertisers gain a competitive edge with creative analytics. By understanding what is working in your ads (which background colors, phrases, and elements), advertisers can be more data driven about their creative testing. Darwin is at the forefront of an emerging...

  • Vice President Customer Success

    1 week ago

    Chicago, United States Everspring Full time

    Everspring, a leading provider of education technology and service solutions, is seeking an experienced professional with client/customer success background. We are adding a Vice President of Customer Success to our growing team of client managers. The role is responsible for overseeing a portfolio of university partnerships nationwide. This includes...

  • Vice President Customer Success

    1 week ago

    Chicago, United States Everspring Full time

    Everspring, a leading provider of education technology and service solutions, is seeking an experienced professional with client/customer success background. We are adding a Vice President of Customer Success to our growing team of client managers. The role is responsible for overseeing a portfolio of university partnerships nationwide. This includes...

  • Vice President Customer Success

    1 week ago

    Chicago, United States Everspring Inc Full time

    Everspring, a leading provider of education technology and service solutions, is seeking an experienced professional with client/customer success background. We are adding a Vice President of Customer Success to our growing team of client managers. The role is responsible for overseeing a portfolio of university partnerships nationwide. This includes...

  • Vice President Customer Success

    4 hours ago

    Chicago, United States Everspring Inc Full time

    Everspring, a leading provider of education technology and service solutions, is seeking an experienced professional with client/customer success background. We are adding a Vice President of Customer Success to our growing team of client managers. The role is responsible for overseeing a portfolio of university partnerships nationwide. This includes...

  • Vice President of Finance

    15 hours ago

    Chicago, United States Illinois Association of Mutual Insurance Companies Full time

    Description SUMMARY The Vice President of Finance will serve as the Chief Financial Officer (CFO) and Corporate Treasurer of The Evangelical Covenant Church (Covenant) denomination. The Vice President of Finance is responsible for strategic management and oversight of financial assets, planning and implementing proactive financial strategies, and leading the...

  • Vice President of Marketing

    2 weeks ago

    Chicago, United States LaSalle Network Full time

    LaSalle Network has partnered with a B2B SaaS company revolutionizing their industry with their cutting-edge solutions. They are dedicated to empowering businesses with technology that drives growth and efficiency. As they continue to expand their market presence, they are seeking a strategic and experienced Vice President of Marketing to lead marketing...

  • Vice President of Marketing

    2 weeks ago

    Chicago, United States The LaSalle Group Full time

    LaSalle Network has partnered with a B2B SaaS company revolutionizing their industry with their cutting-edge solutions. They are dedicated to empowering businesses with technology that drives growth and efficiency. As they continue to expand their market presence, they are seeking a strategic and experienced Vice President of Marketing to lead marketing...

  • Vice President of Marketing

    6 hours ago

    Chicago, United States The LaSalle Group Full time

    LaSalle Network has partnered with a B2B SaaS company revolutionizing their industry with their cutting-edge solutions. They are dedicated to empowering businesses with technology that drives growth and efficiency. As they continue to expand their market presence, they are seeking a strategic and experienced Vice President of Marketing to lead marketing...

  • Vice President of Marketing

    2 weeks ago

    Chicago, United States LaSalle Network Full time

    LaSalle Network has partnered with a B2B SaaS company revolutionizing their industry with their cutting-edge solutions. They are dedicated to empowering businesses with technology that drives growth and efficiency. As they continue to expand their market presence, they are seeking a strategic and experienced Vice President of Marketing to lead marketing...

  • Vice President of Marketing

    2 weeks ago

    Chicago, United States LaSalle Network Full time

    LaSalle Network has partnered with a B2B SaaS company revolutionizing their industry with their cutting-edge solutions. They are dedicated to empowering businesses with technology that drives growth and efficiency. As they continue to expand their market presence, they are seeking a strategic and experienced Vice President of Marketing to lead marketing...

  • Vice President of Marketing

    2 weeks ago

    Chicago, United States LaSalle Network Full time

    LaSalle Network has partnered with a B2B SaaS company revolutionizing their industry with their cutting-edge solutions. They are dedicated to empowering businesses with technology that drives growth and efficiency. As they continue to expand their market presence, they are seeking a strategic and experienced Vice President of Marketing to lead marketing...

  • Vice President of Integrated Fundraising

    2 weeks ago

    Chicago, United States International Fellowship of Christians & Jews, Inc Full time

    Job DescriptionJob Description(Chicago) The Vice President of Integrated Fundraising will work to expand donor retention and acquisition through the implementation of strategic fundraising initiatives and deliver on The Fellowships fundraising goals and objectives. As a growing global organization, we have adapted to our new downtown Chicago office and...

  • Vice President of Integrated Fundraising

    1 month ago

    Chicago, United States International Fellowship of Christians & Jews, Inc Full time

    Job DescriptionJob Description(Chicago) The Vice President of Integrated Fundraising will work to expand donor retention and acquisition through the implementation of strategic fundraising initiatives and deliver on The Fellowships fundraising goals and objectives. As a growing global organization, we have adapted to our new downtown Chicago office and...

  • Vice President of Integrated Fundraising

    9 hours ago

    Chicago, United States International Fellowship of Christians & Jews, Inc Full time

    Job DescriptionJob Description(Chicago) The Vice President of Integrated Fundraising will work to expand donor retention and acquisition through the implementation of strategic fundraising initiatives and deliver on The Fellowships fundraising goals and objectives. As a growing global organization, we have adapted to our new downtown Chicago office and...

  • Vice President of Marketing

    1 week ago

    Chicago, United States Insperity Full time

    Vice President, Marketing Are you ready to drive positive transformation? We seek a visionary leader to join our dynamic team as the Vice President of Marketing. If you’re passionate about making a significant impact and fostering meaningful change, we want to hear from you! About ACG Founded in 1954, the Association for Corporate Growth (ACG) Global has...

  • Vice President of Human Resources

    2 weeks ago

    East Chicago, United States Penn National Gaming Full time

    Responsible for directing the overall operations and staff of the HR department including recruitment, training/development, performance management, employee engagement, succession planning, HRIS, HR administration, compensation, and benefit administ Human Resource, Vice President, President, Customer Service, Staffing, Management

  • Vice President of Marketing

    1 day ago

    Chicago, United States Insperity Full time

    Vice President, Marketing Are you ready to drive positive transformation? We seek a visionary leader to join our dynamic team as the Vice President of Marketing. If you’re passionate about making a significant impact and fostering meaningful change, we want to hear from you! About ACG Founded in 1954, the Association for Corporate Growth (ACG) Global...

  • Vice President of Marketing

    15 hours ago

    Chicago, United States Insperity Full time

    Vice President, Marketing Are you ready to drive positive transformation? We seek a visionary leader to join our dynamic team as the Vice President of Marketing. If you’re passionate about making a significant impact and fostering meaningful change, we want to hear from you! About ACG Founded in 1954, the Association for Corporate Growth (ACG) Global...

  • Vice President of Creator Success

    4 weeks ago

    Chicago, United States Mavely Full time

    Position Summary The Vice President of Creator Success plays a pivotal role in Mavely's creator and influencer activation and growth efforts. This leadership position is responsible for overseeing a dedicated team of creator-facing managers, ensuring that we provide our creators the highest level of service, care, education and coaching in the industry. The...