Patient Services Manager

4 weeks ago

Baltimore, United States Johns Hopkins Medicine Full time

Position Summary:
The Patient Services Manager plans, coordinates and manages patient food service activities, complying with the standards. Establish and maintain effective working relationships with other departments of the hospital to provide a unified approach to patient care.
Education/Experience:
High School/GED required, BS in food services, hospitality preferred.
Related field or five years previous management experience in large-scale, high-volume food service operation required.
Serv Safe Certified – required
Required to obtain and maintain current Baltimore City Food Services Manager Certificate.
Principal Duties and Responsibilities:
Plans, organizes, directs and supervises kitchen service activities and delivery of food to patient floors. Executes established policies, procedures, techniques and methods to achieve objectives in food service and delivery.
Ensure compliance to food safety, sanitation, and overall workplace safety standards.
Coordinates the scheduling, loading, delivery and pickup of food carts.
Maintains compliance with established policies, procedures, objectives, quality assurance, safety, environmental and infection control. Maintains records, reports, and statistics as required.
Directs and assists with care and maintenance of equipment/supplies. Maintains supply levels. Calls for equipment maintenance as needed.
Enhances professional growth and development through in-service and other educational programs.
Maintains and supports patient menu and reports/addresses any concerns.
Work with clinical departments to develop and implement patient needs as needed.
Participate in regular patient rounding to continually monitor, maintain and improve patient satisfaction.
Responsible for adhering to sanitation requirements and enforces quality control standards for patient food items including temperature, food handling, quality, taste and presentation. Responsible for the sanitation of assigned kitchen zone. Responsible for meal rounds, test trays, and tray audits. Responsible for recording and all corrective action regarding food temperatures and food equipment including refrigeration and freezers.
Trains/orients, instructs, assigns and supervises food service employees to ensure core competencies and regulatory guidelines are met.
Evaluates performance and is responsible for adhering the all Human Resource policies. Provides in-service and on-the job training programs.
Develops schedules and assignments and is responsible for supervision of patient services employees.
Shift:
Full Time (40 hours)
Rotating Shift, 5:30 am - 7:30 pm
Weekend work required
Exempt
We have a robust benefits package which includes medical, dental, vision, 401K. For additional information please go to: Salary Range: Minimum 34.27 per hour - Maximum 59.98 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.

  • Patient Service Representative

    2 months ago

    Baltimore, United States Patient First Full time

    The responsibilities of this job include, but are not limited to, the following:Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about...

  • Patient Advocate

    3 days ago

    Baltimore, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Baltimore, MD. The Full Time schedule for this role will be Monday-Friday; 8am-5pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their...

  • Patient Services Manager

    4 weeks ago

    Baltimore, United States Johns Hopkins Medicine Full time

    Job DescriptionJob DescriptionPosition Summary:The Patient Services Manager plans, coordinates and manages patient food service activities, complying with the standards. Establish and maintain effective working relationships with other departments of the hospital to provide a unified approach to patient care. Education/Experience:High School/GED required, BS...

  • Bilingual Patient Advocate

    3 days ago

    Baltimore, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located on-site at a hospital in Baltimore, MD. The Full Time schedule for this role will be Monday-Friday; 8am-5pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will...

  • Patient Service Associate

    4 weeks ago

    Baltimore, United States Mercy Health Services Full time

    Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, in Patient, Associate, Service, Microsoft, Benefits, Retail, Healthcare

  • Patient Service Rep- Emergency Dept

    7 days ago

    Baltimore, United States Mercy Health Services Full time

    The Patient Care Services PSR, collaboration with unit leadership, coordinates the daily operations of the nursing station, maintaining continuous awareness of unit operations and potential issues. Maintains the efficient flow of patients, visitors, Customer Service, Patient, Microsoft, Emergency, Service, Patient Care, Healthcare

  • Bench Patient Services Manager

    4 weeks ago

    Baltimore, United States Compass Group Poland Sp. z o.o. Full time

    Position Title: Bench Patient Services Manager - Baltimore, MD Pay Grade: 14 Salary: [[$75,000]] Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and...

  • Bench Patient Services Manager

    3 weeks ago

    Baltimore, United States Compass Group Full time

    Bench Patient Services Manager - Baltimore, MDClick Here to Apply OnlineJob Description Morrison Healthcare Position Title: Bench Patient Services Manager - Baltimore, MD Pay Grade: 14 Salary: [[$75,000]] Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare...

  • Bench Patient Services Manager

    4 weeks ago

    Baltimore, United States Compass Group Full time

    Position Title:Bench Patient Services Manager - Baltimore, MDPay Grade:14Salary:[[$75,000]]Morrison Healthcareis a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison s hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional...

  • Patient Service Specialist

    4 weeks ago

    Baltimore, United States NovaCare Rehabilitation Full time

    Overview:Position: Patient Service SpecialistLocation: Bayview Blvd. (Baltimore), MDType of Employment: Full-timeSchedule: Weekdays (Hours Vary), Multiple evenings until 7pmCompensation: Starting at $16.50/hr pending experience**Large Spanish speaking population. Bilingual preferred but not required.**When patients enter our outpatient physical therapy...

  • Patient Service Coord

    4 months ago

    Baltimore, United States MedStar Health Full time

    General Summary of PositionJob Summary: MedStar Health islooking for a Patient Service Coordinator to join our team. Join one of the largesthealthcare systems in the Baltimore-Washington metro region, alsorecognized as one of the "Healthiest Maryland Businesses". Applytoday and learn how MedStar Health can be your next great career move! PrimaryDuties:...

  • Patient Service Specialist

    4 weeks ago

    Baltimore, United States NovaCare Rehabilitation Full time

    Overview:When patients enter our center in Baltimore, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email...

  • Patient Service Coordinator

    2 weeks ago

    Baltimore, United States MedStar Health Full time

    General Summary of PositionJob Summary: MedStar Health is looking for a Patient Service Coordinator to join our team at Franklin Square Medical Center . Join one of the largest healthcare systems in the Baltimore-Washingtonmetro region, also recognized as one of the "Healthiest MarylandBusinesses". Apply today and learn how MedStar Health can be yournext...

  • Patient Service Coordinator

    3 weeks ago

    Baltimore, United States MedStar Health Full time

    General Summary of PositionJob Summary: MedStar Health is looking for a Patient Service Coordinator to join our team at Union Memorial Hospital. Join one of the largest healthcare systems in the Baltimore-Washingtonmetro region, also recognized as one of the "Healthiest MarylandBusinesses". Apply today and learn how MedStar Health can be yournext great...

  • Patient Service Coord

    4 months ago

    Baltimore, United States MedStar Health Full time

    General Summary of PositionJob Summary: MedStar Health is looking for a Patient Service Coordinator to join our team . Join one of the largest healthcare systems in the Baltimore-Washingtonmetro region, also recognized as one of the "Healthiest MarylandBusinesses". Apply today and learn how MedStar Health can be yournext great career move! Primary Duties:...

  • Patient Services Specialist

    3 weeks ago

    Baltimore, United States TEKsystems Full time

    Job DescriptionJob DescriptionTekSystems is currently hiring for a medical patient service coordinator in the Baltimore area! MUST HAVE: 1 or more years of patient service coordinator, medical receptionist, medical scheduling experience. Description:• Adaptable and Flexible: willing to adapt or adjust to accommodate your colleagues and patients•...

  • Patient Service Coordinator

    1 month ago

    Baltimore, United States Medstar Full time

    General Summary of Position Job Summary: MedStar Health is looking for a Patient Service Coordinator to join our team in Baltimore, MD ! As a Patient Service Coordinator, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information,...

  • Patient Service Coord

    4 months ago

    Baltimore, United States Medstar Full time

    General Summary of Position Job Summary: MedStar Health is looking for a Patient Service Coordinator to join our team . Join one of the largest healthcare systems in the Baltimore-Washington\rmetro region, also recognized as one of the \"Healthiest Maryland\rBusinesses\". Apply today and learn how MedStar Health can be your\rnext great career move! Primary...

  • Patient Services Specialist

    3 weeks ago

    Baltimore, United States TEKsystems Full time

    Job DescriptionJob DescriptionPatient Services SpecialistBaltimore, MD - working in an outpatient office SHIFT:Monday & Wednesday 8am-7pmTuesday & Friday 8am-2pmThursday 8am-4:30pmDescription:• Adaptable and Flexible: willing to adapt or adjust to accommodate your colleagues and patients• Patient-centric mindset: the patient always comes first and you...

  • Patient Service Coordinator

    3 weeks ago

    Baltimore, United States Johns Hopkins University Full time

    We are seeking aPatient Service Coordinatorwho will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins. Maintains accurate information on each patient to facilitate the patient encounter. Uses automated systems to expedite patient scheduling, pre-registration,...