Senior Exchange Engineer
3 weeks ago
About BinaryITech
Making a career choice is amongst the most critical choices one can make, and its important for the choice to be calculated with factors such as a companys run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you dont need to think of anything else. Thats precisely what some of our employees and prospective employees think when they came across BinaryITech.
Job Description:
This position installs, configures, and maintains computing infrastructure, operating systems, and middleware products on all computer platforms, including mainframes, workstations, and servers - including web servers - in support of 24-hour-per-day, seven-day-per-week business processes.
Job Duties & Responsibilities:
Senior Exchange Engineer will evaluate, implement, and modify operating system software parameters and product solutions for optimum performance
Identifies integration and other interface requirements for all supported products and platforms
Serve as a technical escalation point for technicians and customers
Troubleshoots hardware, system, and application issues
As a Senior Exchange Engineer, you will perform and create queries using Exchange O365 PowerShellMS Graph APIScriptingReporting knowledge; Produce reports using above technologies
Mail migrations from other mail platforms to an O365 Tenant
Exchange Account Administration roubleshooting
Troubleshootesolve escalated Help Desk issues relating to O365 - Outlook Desktop/Mobile Client, Mailbox, Licensing, Mac, and User account issues
Performs other job-related duties as assigned
Minimum Requirements:
High School diploma/GED; Bachelor's degree or equivalent experience preferred
4+ years of experience
Knowledgeable on other Microsoft Tools such as Power BI/Power Automate tools helpful
Project Management skills; Design, document and implement solutions; Prepare and present to Management
Excellent customer service skills
ServiceNow ticket management
Must be able to support all protocols available for Exchange Online
Must be fluent in supporting Exchange Online Protection mail routinginfrastructure in a Hybrid environment
Able to dynamically change from one project to another while maintaining priorities
Able to work within a team environment
Able to work independently
Able to pick up new technologies for implementation
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