On-Site Patient Advocate

Job Type Full-timeDescriptionThis position allows you to grow and learn the complexities of determining eligibility for individuals and families who need your help. The WellFund will train you and prepare you to be your best to help support populations in need. You will learn state and federal coverage options as well as private insurance options so you may qualify those who need help the most. For years The WellFund has created some of the most knowledge, compassionate and skilled Patient Advocates in the states of Illinois, Kentucky and Indiana and we are looking to grow our team.Essential Duties of the PositionWilling to learn application processes determined by state and federal programsExpertise in organization and administrative workCommunicate positively with clientsAbility to Navigate through several systems including hospital systems and state systemsWork independently and must be multi-task orientedTeam player attitudeCollect and review patient information to determine patient's eligibilityPrepare documents and reviews them for accuracy and completenessCompletes various insurance applications after determining eligibilityDevelops and retains professional relationship with The WellFund staff and Hospital client staffMaintains confidentiality at all times (i.e. PHI and HIPAA)Willing to go the extra mile for those who need your helpEagerness to learn new and complicated tasksExemplifies the Mission/Vision/Core Values of The WellFund in all personal and professional behavior and is a role model to all associatesCollaborates with manager to identify own learning needs and set goals using available resources to meet these needs/goalsMaintains working knowledge of departmental/hospital policies and procedures through participation and by reading updates and other provided communicationWorks in collaboration with other departmental associates, as well as other hospital associates supporting their efforts through teamwork and the acceptance of additional assignments RequirementsRequirementsComputer proficiency skills are requiredAbility to learn multiple databasesAbility to multi-task (speaking on the phone and typing)Excellent verbal and written communication skillsAbility to work in fast-paced, changing environmentHigh school diploma or equivalencyGood mathematical reasoning and computational skillsAbility to work with others on your team to complete a taskAbility to perform job functions within structured time framesResponsibilities of the PositionExemplifies the Mission/Vision/Core Values of The WellFund in all personal and professional behavior and is a role model to all associatesCollaborates with manager to identify own learning needs and set goals using available resources to meet these needs/goalsMaintains working knowledge of departmental/hospital policies and procedures through participation and by reading updates and other provided communicationWorks in collaboration with other departmental associates, as well as other hospital associates supporting their efforts through teamwork and the acceptance of additional assignmentsPreferred Requirements of the PositionOne year of experience as a Patient Advocate or an equivalency of training and experience combinedConsiderable knowledge of Medicaid programs, specifically IllinoisConsiderable knowledge of the Federal Marketplace - willingness to obtain Health Insurance LicenseAbility to read, analyze, and interpret rules, regulations and proceduresAbility to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and proceduresMust have working knowledge of HIPAA and Red Rule regulationsSchedule: Monday- Friday 8:00 AM - 5:00 PMLocation: Onsite at Union County HospitalSalary Description: $15.00 - $19.00 per hour based on experienceSalary Description $15.00 - $19.00 per hour