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Assistant Store Manager

3 months ago

Camden, United States Warby Parker Full time

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on What you'll do: Communicate Warby Parker's values and brand philosophy to customers Own troubleshooting for our point-of-sale system Oversee the store's inventory management procedures Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences Manage and implement daily zoning schedules Open and close the store Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed Direct a team of 8–10 team members, consistently demonstrating what great service looks like Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader Assist with new hire on-boarding and ongoing training Treat all of our customers with respect and cultivate an inclusive, service-minded work culture Who you are: Steeped in Retail experience, with 1+ year in a management position Equipped with exceptional interpersonal skills Backed by managerial experience in sales or operations at a complex, customer-focused retailer A self-starter with an entrepreneurial spirit Eager to learn new skills An upbeat and empathetic team player Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way Able to bring a positive, fun energy to the workplace, even when working long hours Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Some benefits of working at Warby Parker for full-time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid time off Paid Holidays Retirement savings plan with a company match Parental leave (non-birthing parents included) Short-term disability Employee Assistance Program (EAP) Optical Education Reimbursement And more (just ask) If you are a California resident, please review the additional privacy disclosures available in Section 8 of ourPrivacy Policy , which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”). About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Preferred Name Pronoun * Select... Are you over the age of 18? * Select... Are you legally authorized to work in the United States for our company? * Select... Have you been previously employed by Warby Parker? * Select... Describe an online or in-store experience you’ve had with Warby Parker. What stood out to you the most? * What does exceptional customer service mean to you? * Are you looking for a Full-Time or Part-Time Opportunity? * Select... Full-time must have open availability (at least 6 days a week) including two full 8-hour shifts on weekend days: Friday, Saturday & Sunday. Part-time must be available for a minimum of 20 hours a week including two full 8-hour shifts weekend days: Friday, Saturday & Sunday. What days are you available to work? * Monday Tuesday Thursday Friday Saturday Sunday Please specify times available to work. (IE Monday 11am-9pm, Tuesday 9am-4pm etc.) * Compensation Expectations Please enter as number or range value (ie., $1, $1-5) At what other location(s) would you be interested in working? Demographic Question Set Here at Warby Parker, we have a deep commitment to Inclusion, Equity and Diversity. A big part of the puzzle for us is understanding the data behind our representation numbers not only internally but in our applicant population. We're hoping that you opt in to this effort with us and let us know how you personally identify. #J-18808-Ljbffr